Content Strategist

My client, a global giant in the travel and tourism sector, is on the hunt for a Content Strategist who can help shape their written content across their digital channels.

You will have expertise in copywriting, content strategy, content design, UX, customer experience and be an all-round digital native.

This is a 1-year contract and my client is looking for someone who can commit for the duration.

Ideally you will have worked in the travel sector before, and my client is open to fully remote workers here in the UK. Although there is a London HQ you will have opportunity to work from should you so desire.

You key responsibilities will include, but not limited to:

• Use clear, natural language to simplify complex product experiences and generally bring concepts down to earth for my client’s customer base.
• You’ll be a gifted copywriter who can write short- and long-form content for a variety of Web and app products, including in-context education for onboarding and transactional flows.
• Have the ability to collaborate across disciplines (design, product, marketing, engineering) to establish a unified voice and a seamless experience for your product area.
• Track and understand customer-support call drivers and other pain points that can inform the company’s content strategies.
• Participate in design sprints, tests, and brainstorming sessions, following the same agile rhythms as your fellow design-team members.
• Participate in group content crits and design reviews, and provide editorial feedback to peers as needed.
• Document content patterns and conventions for your product area in our content style guide and design system.

Please apply with CV and link to portfolio.

If keen to apply, email CV to tbradley@welovesalt.com for more info!