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Italian Digital Engagement Executive

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Greater London Permanent £25000.00 - £33000.00 per annum

My Client is a leading Fintech organisation who have had huge successes and have grown with great speed to the extent of having over 1 million registered users across the UK, and across Europe.

They are now on the hunt for an Italian user engagement executive to help nurture their fast-growing community of users and be a strong part of their team. If you’re up for learning in a quick, exciting Fintech, get in touch!

What the job entails:

  • Manage the community in Italy and the UK using their CRM system
  • Keeping users happy using industry leading communication and best practices.
  • Fast and accurate translation and creation of Italian assets (blogs, social posts etc)
  • Reporting on market needs and issues and deploying efficient solutions for each
  • Conduct research on consumer behaviour, user experience and social trends
  • Manage and moderate all Italian online channels
  • Become the spokesperson for users by reporting user feedback to head of team
  • Assist in the operation of all Italian events and marketing activations.
  • Assist marketing team with all product launches in the UK and Italy
  • Work closely with community manager for event planning and execution

Requirements:

  • Educated to degree level with native fluency in Italian
  • Fluent in Speaking English
  • Excellent time management and organisational skills
  • Knowledge of Agile working methods
  • Excellent understanding of mobile technology and Fintech
  • Minimum of 6 months using a CMS system (Sales Force or similar).
  • Research and reporting skills. Use of Microsoft Office Suite
  • Minimum of 12 months Italian customer service experience (on/offline)

Keen to find out more?

Apply now: egardiner@welovesalt.com

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Job Information

Job Reference: JO-2002-157095
Salary: £25000.00 - £33000.00 per annum
Salary per: annum
Job Duration:
Job Start Date:
Job Industries: Content & Social Media Jobs
Job Locations: Greater London
Job Types: Permanent

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