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Multichannel Content Manager

Europe Permanent Up to £70000.00 per annum

Multichannel Content Manager
£70K + car allowance + bonus + benefits

The Opportunity
Based in Staines, this FTSE 100 business is transforming the way they connect and communicate with their customers.

As part of a restructure, the company are now seeking a Senior Content Manager to join the team to play a leading role in positioning this team as the centre of excellence for content internally, reshaping customer communications and delivering a best in class multichannel content strategy.

The Role
Reporting into the Head of Communications, the Multichannel Content Manager will be responsible for defining and delivering a personalised and engaging content strategy across digital and traditional channels.

This is an autonomous role and will work closely to position this team as a Centre of Excellence and the go-to for content strategy and content creation globally across the company.

Specifically:

  • Lead the planning and delivery of a multichannel content strategy that is personalised and engaging for customers at every touch point.
  • Copywriting for multiple channels across a range of campaigns and supporting other business units with content creation to push consistency.
  • Ensure all content meets brand tone of voice guidelines, is properly translated and ultimately meets the needs of customers
  • Work alongside other stakeholders internally (Customer Operations/Support staff) to educate and mentor on tone of voice and best practice guidelines.
  • Manage and motivate agency partners.

The Candidate
Please only apply if you can demonstrate the following:

  • 7+ years proven experience delivering a successful global multichannel content strategy in a FTSE 250 retail / telco / financial services brand.
  • Strong copywriting experience and the passion for creating strong, user focused copy.
  • Demonstrable experience centralising content and educating best practice with stakeholders based at home and internationally.
  • Exceptional stakeholder management skills and a natural ability to gain buy in to your ideas at senior level.
  • The ability to effectively prioritise competing deadlines.

To apply for this role, please send your CV to Cat Symons at Salt recruitment today!

This job ad was posted by Salt. To find out more about Salt’s Privacy Policy and how your application is processed, please visit our website https://welovesalt.com/privacy-policy/.

Job Information

Job Reference: JO-1901-144420
Salary: Up to £70000.00 per annum
Salary per: annum
Job Duration:
Job Start Date:
Job Location:
Job Industry:
Job Industries: Content & Social Media Jobs
Job Locations: Europe
Job Types: Permanent

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Multichannel Content Manager

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