Social Media and Community Manager, Fintech, London

Social Media and Community Manager, London

£40K-50K

My client, a fintech company with 15 offices across the globe, require a Social Media and Community Manager to join the Marketing team.

You will take the lead on all organic social aspects including strategy, content management and creation. This is a pivotal role in the company and one that will see you build the digital presence of this disruptive fintech brand.

Responsibilities:

· Define and implement social strategy, both long and short term for organisation

· Manage all social media platforms in UK and other regions, including Instagram, Twitter and Facebook

· Community management – respond to, and engage with community creating buzz where necessary

· Work with customer service teams to respond to enquiries

· Collaborate with wider marketing, and creative team to create engaging organic content

· Create content calendar and review every quarter

· Measure success against set KPI’s

· Ensure tone of voice is consistent across all platforms

· Analyse performance using social listening and analysis tools

Requirements:

· At least 5 years experience managing organic social media accounts, preferably in fintech, or similar

· Proven track record of growing social for a reputable business

· Expert in writing, story telling, and content management

· Analytically minded

· Be comfortable working across multiple time zones

· Experience with line management and developing a social team