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CRM Assistant

CRM & Email

City of London Contract / 2 months £0.00 - £25000.00 per annum + Salary pro rata for contract length

Salt’s client, a UK Leading Retailer is on the hunt for a self-driven CRM Strategy Assistant to join their team on a two month contract position. Within this role, you will be actively involved across a broad range of initiatives and will get great exposure to a number of marketing channels in addition to email which makes it an amazing opportunity for a driven-candidate determined to build up their skill sets and expertise.

Reporting directly to the CRM Contact Strategy manager, the candidate will work collaboratively with external suppliers and cross-collaboratively with the various internal departments in the company. This is to ensure you have the support you require to deliver seamless customer journeys across multiple touch points.

Requirements:

  • Support and deliver the customer communication plan through to delivery and optimisation
  • Support the CRM Contact Strategy manager in the scoping and planning of all customer lifecycle led communications
  • Collaborate effectively with internal team members to deliver a robust test and learn plan which can then be presented back to key stakeholders.
  • Conduct a weekly review on the performance of active CRM initiatives and generate actionable insights using a suite of in-house tools
  • Provide potential new ideas for automated activity across email and push notifications with the view to expand into all marketing channels.
  • Maintain a strong relationship with external agencies, ensuring a constant flow of communication and updates on projects in progress.
  • Maintain a strong relationship with internal stakeholders to enable the delivery of the CRM Strategy roadmap.

Experience:

  • Experienced working within a similar CRM assistant level role
  • Previous experience with Adobe, FastStats and PowerBI will be viewed favourably
  • Driven to build up your email marketing experience
  • Ability to build and maintain relationships with internal and external stakeholders
  • A confident communicator
  • Excellent organisational skills and the ability to prioritise workloads and work to strict deadlines.
  • Previous HTML experience required

If you think you would be a great fit for this opportunity, I want to hear from you. Send your CV to – cfanning@welovesalt.com

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Job Information

Job Reference: JO-2002-157014
Salary: £0.00 - £25000.00 per annum + Salary pro rata for contract length
Salary per: annum
Job Duration: 2 months
Job Start Date: ASAP
Job Industries: CRM & Email
Job Locations: City of London
Job Types: Contract

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