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CRM Manager – Luxury Retail
£45,000 – £55,000
I am looking for a CRM Manager for a Luxury British retail brand. You will have a fantastic opportunity to grow, develop and implement amazing strategies across their customer base. Two years ago they achieved £800,000 in sales in the year, and last month they achieved £1.2million in sales in the month! Their office is based in central London.
If you are passionate about fashion this is the job for you!
· Execute CRM marketing campaigns across multiple channels
· Review current email marketing and digital CRM activity, capabilities, and operating model
· Provide recommendations and implement improvements
· Define and deliver email-driven customer contact programs and activities to drive revenue and customer growth
· Support digital channel shift, support customer lifecycle and product/promotional led activity which will include customer targeting, data selections, creative and messaging, email design and build, through to measurement and analysis
· Identify segments of customers through analysis and data around which to build new email campaigns and contact programs
· Identify new opportunities to create trigger-based email marketing activity
· Identify and implement solutions to grow the email marketable database
· 3+ years CRM experience
· Startup experience desirable
· Experience in developing and executing CRM strategies
· Passion for fashion and retail