Senior CRM & Loyalty Manager
£50,000 – £65,000
An online luxury marketplace are looking for a Senior CRM & Loyalty Manager to join their growing team. They have recently hired some impressive individuals from the likes of Nike, Adidas & JD Sports who are transforming the business digitally.
The company has some office space in London, but are a remote first business.
You will be the first CRM hire in the business and will be tasked with building a high performing team from day one!
- Create, plan and execute the CRM strategy across email and app including the CRM calendar, lifecycle and seasonal campaigns
- Supporting CRM growth through the optimisation of programmes and the identification of new campaigns & channels
- Lead the CRM roadmap with a detailed customer contact strategy
- Drive customer engagement and work closely with the Growth and Brand teams
- Build a high performing CRM team from scratch – ideally 2 by the end of the year
- Be the subject matter expert within the business across CRM & Loyalty
- Experience building/ managing high performing CRM teams
- Experience running complex CRM & Loyalty campaigns
- Passion for fashion/ retail/ ecommerce
- Ideally educated to degree level
Job Reference: JO-2203-253386
Salary: £50000.00 - £65000 per annum
Salary per: annum
Job Start Date:
Job Industries: CRM & Email
Job Locations: Greater London
Job Types: Permanent
Job Skills: CRM, CRM Campaign, Email, loyalty