Senior CRM Executive – Luxury Travel

Greater London Permanent £30000.00 - £35000 per annum

Senior CRM Executive

£35,000 + 10% bonus

SW London/Hybrid Working

One of the UK’s fastest growing luxury travel brands are seeking a confident CRM Executive to join their friendly and sociable team in South West London. This is a brand-new role in the Marketing/ Digital team to further support the growth of the business.

This is a great opportunity to join an established marketing team of 7 and further develop your CRM & Email Marketing skills. You will work closely with the Head of Marketing and will own CRM across multiple channels – so you will have exposure to strategy and execution work!


  • Planning, execution and optimisation of Email & CRM campaigns
  • Using Salesforce to drive email campaigns and expand into other channels such as SMS, app, social
  • Monitoring customer database, ensuring it’s segmented for targeted marketing activities
  • Bringing in creative ideas and preparing briefs for internal and external bodies
  • Developing and implementing efficient testing strategies
  • Monitoring and reporting on campaign performance for improvement
  • Continuously oversee customer database, rising active opt ins


  • Bachelor’s degree and 1-2 years’ demonstrable experience in email marketing
  • Knowledge of customer segmentation and targeting
  • Ability to plan customer engagement communications across the lifecycle
  • Experience of using ESPs (Salesforce is a bonus)
  • Keen eye for detail and ability to data cleanse
  • Proactive and commercial savvy

Job Information

Job Reference: JO-2203-253282
Salary: £30000.00 - £35000 per annum
Salary per: annum
Job Duration:
Job Start Date:
Job Industries: CRM & Email
Job Locations: Greater London
Job Types: Permanent
Job Skills: campaign, CRM, CRM Executive, Email Marketing

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