Senior CRM Manager – Cosmetics

Greater London Permanent £55000.00 - £60000.00 per annum

CRM Manager

£55,000 – £60,000 + excellent perks

Central London/Hybrid Working

One of the world’s leading cosmetic brands are looking for an experienced CRM Manager to join their Marketing team to lead and execute their best-in-class strategy delivering consumer KPIs.

You will ideally be an experienced CRM specialist with strong knowledge and experience in both campaign management and CRM strategy. This role requires a strong leader and managerial skillset not only to create vision but also to direct and develop the team.

Working within a large beauty brand you will be cooperating with multiple stakeholders which will create an opportunity for growth!


· Own, plan and execute CRM strategy and communications

· Develop multi-channel communication streams across email, direct mail and SMS

· Lead on the CRM strategy for the brand

· Develop bespoke lifecycle programmes for existing or new customers

· Provide regular reporting and insights on performance of campaigns

· Develop and measure against key Consumer loyalty KPI’s

· Work closely with the CRM and Marketing agency

· Interpret and analyse data to find key trends and patterns

· Liaise with multiple internal and external stakeholders

· Own and manage CRM budget

· Grown and develop the current team

Key Skills and Requirements

· 5+ years experience of CRM communication, consumer data and loyalty

· Experience of driving and implementing successful and innovative loyalty strategies

· Strong knowledge of email marketing

· Experience managing a small team would be preferable

· Knowledge of Braze CRM or other reputable ESPs

· Ideally educated to degree level

The company offer a fantastic host of benefits, with a generous bonus and up to 50% off their products across all brands!

Job Information

Job Reference: JO-2207-257769
Salary: £55000.00 - £60000.00 per annum
Salary per: annum
Job Duration:
Job Start Date:
Job Industries: CRM & Email
Job Locations: Greater London
Job Types: Permanent

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