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CRM & Loyalty Marketing Consultant

CRM & Insights

Greater London Permanent £35000.00 - £80000.00 per annum + bonus and benefits

CRM & Loyalty Marketing Consultants – London – £35,000 – £85,000

A leading Management Consultancy are looking for CRM & Loyalty professionals to join the growing team to advise their clients (mainly retailers) on all things CRM & Loyalty. Ideally you will come from Retail background with experience in developing CRM strategies, running a loyalty program and enhancing email marketing communications.

Joining a global, industry leading consultancy, you will have the chance to work on fantastic accounts, see real returns and have the internal growth available to achieve your career ambitions.

CRM & Loyalty Manager Responsibilities

  • Inspire clients on how to optimise their customer value propositions across all channels
  • Understand and advise on key customer journeys to optimise acquisition and retention
  • Analyse current CRM campaigns and advise ways to increase return
  • Champion all things CRM & Loyalty

CRM & Loyalty Manager skills & experience

  • Passion for CRM (Email, loyalty, segmentation, customer journeys)
  • Experience in using multiple CRM & ESP systems
  • Experience presenting into senior level stakeholders
  • Ideally coming from a Retail/ Consulting background
  • Data driven and analytical mindset
  • Ideally degree educated in relevant subject

Due to the nature of consulting, there may be travel required – however this would mostly be UK based.

Job Reference: JO-1801-130663

Salary: £35000.00 - £80000.00 per annum + bonus and benefits

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