CRM & Loyalty Marketing Consultant

CRM & Loyalty Marketing Consultants – London – £35,000 – £85,000

A leading Management Consultancy are looking for CRM & Loyalty professionals to join the growing team to advise their clients (mainly retailers) on all things CRM & Loyalty. Ideally you will come from Retail background with experience in developing CRM strategies, running a loyalty program and enhancing email marketing communications.

Joining a global, industry leading consultancy, you will have the chance to work on fantastic accounts, see real returns and have the internal growth available to achieve your career ambitions.

CRM & Loyalty Manager Responsibilities

• Inspire clients on how to optimise their customer value propositions across all channels
• Understand and advise on key customer journeys to optimise acquisition and retention
• Analyse current CRM campaigns and advise ways to increase return
• Champion all things CRM & Loyalty

CRM & Loyalty Manager skills & experience

• Passion for CRM (Email, loyalty, segmentation, customer journeys)
• Experience in using multiple CRM & ESP systems
• Experience presenting into senior level stakeholders
• Ideally coming from a Retail/ Consulting background
• Data driven and analytical mindset
• Ideally degree educated in relevant subject

Due to the nature of consulting, there may be travel required – however this would mostly be UK based.