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CRM & Insights

Greater London Permanent £41000 - £50000 per annum

CRM Manager – £50,000

A luxury hotel chain are looking for a CRM Manager to join their growing Marketing division. Based in Central London you will be responsible for the CRM strategy and execution across the famous collections of hotels. Using your Email Marketing & CRM expertise you will advise best practice to produce engaging campaigns to the growing customer base.

This is a fantastic opportunity for someone who is looking to take the step up into a more senior role. With ambitious plans of growth, you will have exposure to a fantastic customer base, with great backing from the owners to implement an awesome CRM strategy!

CRM Manager Responsibilities

  • You will be the brains behind the CRM strategy
  • Ensure all campaigns are in line with business objectives
  • Execute CRM strategies across multiple channels (Email, SMS, App)
  • Work with key stakeholders in managing any conflicting priorities with overlapping campaigns – timing, brand, message or audience
  • Share best email marketing practice across the Marketing division, as well as key insights around customer behaviour
  • Monitor and analyse KPIs of all CRM activity and feedback to senior stakeholders

CRM Manager Experience

  • Strong background in all this CRM & Email Marketing across different channels
  • Basic understanding of HTML is preferred
  • Experience of using different CRM & ESP
  • Naturally creative personality with experience of working on cool campaigns
  • Previous experience of reporting to senior stakeholders
  • Ideally educated to degree level

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Job Reference: JO-1807-137877

Salary: £41000 - £50000 per annum

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