CRM & Insights

Here are some similar roles:

CRM & Insights

CRM – Email Designer (Contract)

My client, a fantastic global retail cosmetics company are looking for an Email Designer for a contract cover role. You will use your established skills in designing, to support CRM…

£200.00 - £300.00 per day
CRM & Insights

CRM & Social Media Executive – £35,000

CRM & Social Media Executive | London | £30,000 - £35,000 A well-known and highly respected online business are looking for a motivated CRM Executive to join their established CRM…

£26000 - £35000 per annum + bonus and benefits
Analytics

Database Exec

Role: Database Executive Location: London Day rate: £100-£150 via LTD/umbrella Contract length: 1 month rolling A central London based Media Sales business are looking for a bright, ambitious, junior candidate…

£100.00 - £150.00 per day
CRM & Insights

Senior CRM & Digital Marketing Manager

Senior CRM & Digital Marketing Manager£50,000 - £65,000 A global tech platform with nearly 4 million users are looking for a Senior CRM & digital Marketing Manager to join their…

£55000.00 - £65000.00 per annum

Research Manager

CRM & Insights

Greater London Permanent £45000 - £60000 per annum

Research Manager

One of the UK’s biggest household name in banking are passionate about their customers always having the best experience possible across every area of their business. How do they do that? By having an amazing team of Market Research professionals that dive deep into understanding their customers, their needs and working with the senior stakeholders in the business to influence the company strategy, always having the customer at the heart of every decision, and they have two vacancies in this superb team for Research Managers to focus on delivery of Research programmes to join them in their London office.

Research Manager – Responsibilities:

  • You will be analysing data on the banks customers (collated through Net Promoter Score surveys) across all of their mediums for collection (eg online, text, mobile app)
    • You will be responsible for taking those data sets, converting to PowerPoint decks using data analysis and constructing ways to improve the customer experience
  • Present your findings and recommendations to senior leaders within the relevant business area in a way that is clear, informed, concise and persuasive
  • Use your Market Research knowledge to design, word and construct relevant customer surveys
  • Ensure that your research is getting the right feedback from customers, and if it is not, be able to reassess and redesign your surveys
  • Design and manage ad hoc market research, providing internal expertise and driving the performance of third party market research agencies
  • Contribute to reviews of research methods and be able to strive to continually improve

Research Manager – Requirements:

  • Experience as a Research Manager for 5+ years
  • Focus on delivery of customer research and customer insight projects within an agency ideally
  • Significant experience interpreting and constructing quantitative research
  • Must be very numerate and able to process data
  • Very experienced designing and wording questionnaires/ NPS reviews
  • Stakeholder skills (communication, and presenting) must be excellent
  • Good team player who is comfortable contributing ideas and listening to others
  • Openness/ Interest in going into the Financial Services industry is a must

This is a really interesting position working with some absolutely brilliant leaders in the Market Research industry. You will be able to influence and contribute to continually improving the experience that millions of customers have globally.

Please make sure that you have a valid UK work permit for this position, and unfortunately due to the number of responses only successful applications will be contacted.

This job ad was posted by Salt. To find out more about Salt’s Privacy Policy and how your application is processed, please visit our website https://www.welovesalt.com/privacy-policy/.

Job Reference: JO-1805-135453

Salary: £45000 - £60000 per annum

Salary per: Annum

Job Duration:

Job Start Date: 17/07/2018

Job Type:

Job Location:

Job Industry:

Apply Now

Here are some related jobs

Content & Social Media

Email Marketing Executive

Role: Email Marketing Executive Location: Central London Day rate: £200- £250 via LTD Contract length: 6 month initial A Soho based agency who are looking for a contractor to come…

£200.00 - £250.00 per day
Analytics

Channel Planning Analyst

Role: Channel Planning Analyst Location: Surrey/London Contract Length: 3 month initial, likely 1 year FTC offer afterwards Day rate: £300 via LTD This role is an excellent opportunity to join…

£250.00 - £300.00 per day + FTC conversion + benefits
Analytics

Digital Capability Manager

My client, a global FMCG business, is looking for a Digital Capability Manager to assist the business move through an important period of digital transformation within their Marketing function as…

£400.00 - £500.00 per day
×
UK

Upload your CV

Upload your CV and one of our consultants will be in touch with you as soon as possible.






Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.

  • Click here to find out more about Salt's Privacy Policy
  • This field is for validation purposes and should be left unchanged.

Cookie Consent×

Salt uses cookies to improve the user experience of our site. Cookies allow you to have a more enhanced journey through the site when searching for a specific job or location. Cookies are also used to help us understand how our site is being used. You can find out more about how Salt uses cookies here. By continuing to use the Salt site you are consenting to use our cookies.

OK