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Senior CRM Manager – Global Retailer

Greater London Permanent £50000.00 - £65000.00 per annum

Senior CRM Manager | Retailer | £50,000 – £65,000

A leading Retail business are looking for a Senior CRM Manager to join their London office to plan and deliver a CRM strategy that spans all channels and touchpoints. You will lead the design, strategy and execution of all customer marketing solutions.

The business are going through a Digital transformation and you will play a key role in helping the CRM team achieve the growth plans.

Responsibilities

  • Working with the broader marketing team to ensure effective end-to-end delivery of CRM campaigns across email, SMS and push
  • Ensuring communications are customer-centric and insight driven
  • On-going optimisation (test & learn approach) to campaigns
  • Translate the new customer plans into execution schedules by collaborating with Marketing, Data, Brand and Ops teams
  • Communicate with internal stakeholders as the business moves through the delivery of the new programme

Experience

  • Ideally educated to degree level
  • Solid CRM experience across multiple channels (SMS, Email, Loyalty)
  • Ideally Retail, Luxury or Cosmetic background
  • Data driven and analytical mindset

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Job Information

Job Reference: JO-1808-138690
Salary: £50000.00 - £65000.00 per annum
Salary per: annum
Job Duration:
Job Start Date:
Job Locations: Greater London
Job Types: Permanent
Job Skills: CRM, manager, Retail

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