Ecommerce Manager

My client, a leading sports nutrition company, is going through an exciting period of growth, and with that, are on the hunt for a new Ecommerce Manager to join their global team in London. Responsible for the overall management of brand websites, as well as being the lead contact to a team of developers, this role would suit an experienced and passionate Magento professional, who possesses a keen interest in the health, nutrition and/or sporting industries.

Responsibilities

• Responsible for the day-to-day management & development of brand websites
• Managing the development agency, communicating improvements to all relevant teams
• Plan & implement UX/feature improvements through effective feedback & testing strategies
• Configure & maintain Magento admin settings, manage users and security best practices across this admin
• Manage QA & testing of new features and/or bug fixes on the front & back end of Magento
• Own as much Magento configuration and set up as reasonable, to ensure that development hours are spent elsewhere, other than basic module configuration/set up. This will include the training of new users and production of user guides
• Monitor & support everyday ecommerce transactions, website speed and performance
• Work closely with SEO team to ensure that all technical recommendations are actioned and ensure that SEO best practices are adhered to by all in-market business units
• Responsible for one direct report
• Responsible for ongoing market and competitor analysis, always keeping an eye on industry trends

Experienced Required

• Must be an experienced Magento manager with a strong understanding of the CMS, preferably Magento 2 – experience with payment gateway is an advantage
• Experience of other ecommerce platforms, such as Salesforce
• Experience in a similar ecommerce role, in a technical or UX focused environment
• Experience in re-platforming an ecommerce website is preferred, as well as experience in launching ecommerce stores
• Up to date on social media, digital marketing practices & trends
• Understanding of SEO, search console and Google merchant store
• Working knowledge and experience of all ecommerce functions, technology and sophisticated analytics
• Strong technical knowledge is important – an understanding of coding is desired, but not essential
• Deep understanding of customer needs & a desire to ensure the best possible experience for every single customer
• Experience in managing and coaching people

If the above sounds like you, or to find out more, please reach out to Georgie – gkeating@welovesalt.com

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