Head of eCommerce

Head of eCommerce – Newcastle- circa £100k plus Bonus

My client are a leading consumer leisure brand, who are in the market for a new Head of eCommerce.

You’ll be numbers driven with an acute commercial acumen that will maximise online sales. You’ll be improving the functionality, and customer journey, making a unique experience that converts online customers.

You’ll be required to work in the office on occasions, but the role will be predominantly remote focused.

What will you do:

· P&L management for all online channels, ensuring you’re delivering on budget

· Increase conversation rates through optimising key user journeys, including site navigation, the home page, and all content to maximise commercial performance and optimal customer experience

· Manage online activity, sales, conversion, A/B testing and reporting

· Web dev agency management, with a focus on improving website speed

· Develop a content calendar and oversee all website uploads.

What will you need:

· 8+ years of experience, which must have included a Senior eCommerce Management role.

· Proven experience of online growth and improvement of customer experience across website and other digital engagement channels

· Desirable experience of working within either the travel/hospitality industry – although another consumer facing brand background will also be of interest

· Ability to work collaboratively with other teams, from marketing to development

· A highly analytical mind with technical understanding of analytics tools.

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