Customer Communications Specialist

Marketing & Communications

Greater London Contract / 6 Months £150 - £250.00 per day

I am currently recruiting for a leading energy and services company, who are looking for a Customer Communications Marketeer to come on board and support their Marketing and Communications Team.

This is a 6 month initial contract position that is likely to extend, working on-site.

Day Rate: up to £250 a day via Limited or Umbrella Company

Start Date: ASAP

Purpose of the Role:

The purpose of this role is to support the Customer Communications team, to produce comms on and off line for existing customers

You’ll be joining a team of people united in living the company’s values, doing the right thing for customers, keeping things simple and being extraordinary together.


  • Delivering exceptional multi – channel customer facing communications to existing customers, achieving successful campaign development and delivery
  • Responsible for ensuring that all communications are created/amended to meet legal and regulatory requirements
  • Influence and manage stakeholder relationships to drive and measure strategic and operational change across the Business that is compliant and customer centric
  • Develop excellent customer communications based on strategic, commercial and competitive environment and prioritise work across several initiatives on an ongoing basis
  • The ability to write operational copy on a variety of digital and print outlets
  • Manage and report project spend across relevant business case driven change

Skills Needed:

  • Stakeholder management
  • Ability to create and deliver innovative and substantive written or creative changes in business processes to drive best in class communication
  • Strong industry knowledge across customer experience, regulation, document composition, print capability, postal markets and digital platforms
  • Copy writing
  • Exceptional written and communications skills
  • Strong interpersonal / influencing and negotiation skills that will enable a consistent approach to change
  • Experience of designing, creating and delivering best in class customer communications

If you are available on short notice, or immediately available and can commute to West London then please drop me a copy of your CV to

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Job Reference: JO-1809-140416

Salary: £150 - £250.00 per day

Salary per: Day

Job Duration: 6 Months

Job Start Date: 08/10/2018

Job Type:

Job Location:

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