Back to results

This job has expired. Please visit Marketing & Communications to find other jobs in this category.

Here are some related jobs

Digital Experience Manager (Contract)

Marketing & Communications

Nottinghamshire Contract / 3-6 Months £200.00 - £300.00 per day

My client, a leading digital agency, is looking for an experienced Digital & Customer experience specialist who can work on-site and be a subject expert with their client.

Duration: 3-6 Months

Rate: £250-350 a day DOE

Start: February 2018

Location: Mansfield

My client has a requirement on digital capability in the business, to allow them to be more effective when delivering significantly more digital change than they ever have. They need to drive plans that are both expedient and controlled, and have a robust digital infrastructure which can support the drive to digital.

This role holder’s main job purposes:

(i) Managing a portfolio of projects initiated by the business which have digital customer experience requirements.

(ii) Create best-in-class digital experiences, oversee their delivery and demonstrate the value to our customers and the business, working collaboratively with the digital delivery team, business product owners and IT.

Deliver and maintain best in class online customer experience:

  • Work closely with the non-digital Customer Experience teams in order to understand the key customer journeys in detail and to help shape them into best in class multi-channel customer experiences.
  • Challenge the status quo in a non-digital environment.
  • Create compelling digital journeys for our customers.
  • Ensure that consistency is maintained across journeys and digital channels.
  • Identify how digital solutions can enhance customer interactions with the brand.
  • Quantify and demonstrate the commercial benefits of digitising our customer journeys using analytics and insight.
  • Manage stakeholders with competing objectives, negotiate with senior leaders and represent the Digital projects at Programme Boards.
  • Work with third party agencies and internal delivery teams to create a leading user experience that increases NPS and customer satisfaction
  • Work collaboratively to translate the high level vision and strategy into a cohesive, digital customer experience.
  • Work collaboratively to facilitate Usability testing of designs and journeys to ensure the desired experience vision and benefits can be realised.

If keen to apply, email CV to tbradley@welovesalt.com.

Job Reference: JO-1801-131436

Salary: £200.00 - £300.00 per day

Salary per: Day

Job Duration: 3-6 Months

Job Start Date: 05/02/2018

Apply Now

Here are some related jobs

Marketing & Communications

Marketing Manager

Marketing Manager - Global Start-Up - London - £50/55K plus equity - ASAP Start Ever wanted to work for a company that is truly disrupting their market? Ever wanted to…

£50000.00 - £55000.00 per annum
CRM & Insights

Senior Customer Marketing Manager

Role: Senior Customer Marketing Manager Location: London Day rate: £250- £300/day Contract Length: 3 month initial A leading Retail business are looking for a Senior Customer marketing (CRM) Manager to…

Marketing & Communications

Head of ROW Marketing

Head of ROW Marketing Location: Milan or AmsterdamSalary: up to €120K plus Bonus and BenefitsTHE COMPANYMy client is one of the leaders within the global consumer service industry. With a…

€100000 - €120000.00 per annum + Bonus & Benefits
×
UK

Upload your CV

Upload your CV and one of our consultants will be in touch with you as soon as possible.






Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.

  • Click here to find out more about Salt's Privacy Policy
  • This field is for validation purposes and should be left unchanged.

Cookie Consent×

Salt uses cookies to improve the user experience of our site. Cookies allow you to have a more enhanced journey through the site when searching for a specific job or location. They also allow for social sharing through Facebook, Twitter and LinkedIn. Whose doesn’t like cookies? Unfortunately it’s not those kind of cookies we are referring to but they are there to help us understand how our site is being used and give you a better service. You can find out more about how Salt uses cookies here. By continuing to use the Salt site you are consenting to use our cookies.

OK