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General Manager- Director

West Midlands Contract / 12 Months £1000.00 - £1400.00 per day

General Manager- Director- contract- £1000-1400 per day

Our client is an incubated start-up which is a new on demand service where they will be building new products and services from scratch to the market which is the uber for tradesmen connecting them to their customers. They are looking for a general manager to work in a lean agile start-up environment.

Title: Director – On Demand

Purpose. Create, launch and manage a new proposition that allows consumers to book a home repair, maintenance or service job without needing a home assistance or insurance policy.

This is a new strategic aim of introducing a new type of consumer to the wider brand and create ongoing customer life time value.

Key skills and responsibilities

  • Manage and grow the On Demand proposition, using lean startup and agile methodologies to take new hypotheses to market, quickly test, and implement new ideas and functionality based on test learnings
  • Lead and grow the On Demand team. A small lean-startup team comprising of product management, developers, marketing, and operations
  • Data and analytics led – make decisions based on actual metrics
  • Own the strategy and create a business that creates maximum return for the parent company taking in to account the whole corporate strategy, wants, needs and opportunities
  • A digital expert. Although the new service will be an omnichannel service utilising call centres, a significant part of the new business is about developing a digital presence. An expert in online business, eCommerce, digital development, marketing, and the latest digital trends (consumer and technology)
  • Excellent stakeholder management. Although the On Demand business unit is self-contained, it resides within the larger organisation and is dependent on that organisation for the delivery of many aspects of the service, with many parts of the large organisation working in a more traditional way and not used to agile development techniques
  • Commercial acumen. Full P&L ownership of the On Demand business, creation and ownership of the business case, ongoing budget management and the ability to make commercial decisions for the business as a whole, not just the On Demand business in isolation
  • Representation of the On Demand business as required at board and executive management meetings
  • An advocate, change agent and evangelist for digital transformation, able to show the benefits of new working methodologies to the rest of the company
  • Some knowledge of the home repair and maintenance industry (plumbing, gas etc) beneficial but not essential
  • Some knowledge of large call centre operations beneficial but not essential

Location

  • Birmingham, 4-5 days/week, part of the lean startup team and integrated with the rest of the business
  • Frequent travel (once/week) to other offices including Leeds, London, and Nottingham

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Job Information

Job Reference: JO-1807-137414
Salary: £1000.00 - £1400.00 per day
Salary per: day
Job Duration: 12 Months
Job Start Date: ASAP
Job Location:
Job Industry:
Job Industries: Senior Appointments
Job Locations: West Midlands
Job Types: Contract
Job Skills: Agile, Digital, E-Commerce, executive, P&L ownership, Start-up

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General Manager- Director

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