City Manager – Hamburg

Account Management & Customer Success Jobs

Europe Permanent €70000 - €80000 per annum

How would you like to be one of the first key hires into Germany for the next Uber Eats or Deliveroo?

Our client secured $70m Series C funding to boost their food ordering app into the European market. Already dominating in the US, Australia and some of Europe, they are looking to continue their growth across the DACH region.

This is a fast-paced hybrid start-up position within the food and beverage industry (cafes, restaurants, cool boutique coffee shops) which will involve a combination of sales, account management, marketing and operations.

You’ll be the front line of growth at one of the fastest growing start ups in North America. In this role, you will work closely with the sales reps to launch and grow the retail partner network and ensure top quality customer experience.

Key Responsibilities

  • Launch & Train New Retail Partners – training and launching new retail partners to get buy-in from frontline staff to deliver an excellent experience. This is a hands-on role requiring in the field problem solving to set each partner up for operational success.
  • Account Management & Relationships – you’ll be the face of the business and need to build a strong relationship with staff and executives across our retail network, from multinational chains to local boutiques.
  • Marketing Program Rollout – building on relationships to sell and expand their unique digital marketing and engagement programs at retail partners across your city, including loyalty programs and promotional campaigns.
  • Execution & Metrics – you’ll be responsible for maintaining city-wide customer experience and operational metrics, as well as top-line revenue growth.
  • Advocate for product improvements as required for retail growth

Requirements

  • 4-10 years account management, business development, consulting, or sales experience. Startup or marketplace experience a plus.
  • Self-starter comfortable working in a lean startup team. Not afraid to get your hands dirty and execute flawlessly.
  • You are a great teacher and influencer. You’re able to train people and convince them to adopt new ways of doing things regardless of their abilities.
  • You possess great real-life technical problem-solving chops.

This job ad was posted by Salt. To find out more about Salt’s Privacy Policy and how your application is processed, please visit our website https://www.welovesalt.com/privacy-policy/.

Job Information

Job Reference: JO-1905-148261
Salary: €70000 - €80000 per annum
Salary per: annum
Job Duration:
Job Start Date: ASAP
Job Industries: Account Management & Customer Success Jobs
Job Locations: Europe
Job Types: Permanent

Here are some related jobs

Account Management & Customer Success Jobs

Customer Success Director (Financial Services)

Customer Success Director (Financial Services) - DNA Marketing SaaS - London The Company Currently in the Fortune50 for leading the AI revolution, these guys are on a mission to gain…

£90000.00 - £110000.00 per annum + bonus and benefits
Account Management & Customer Success Jobs

Director of Customer Success

Director of Customer Success - Mobile Attribution and Analytics SaaS - London The Company Over $200m in funding over the last 5 years, a business in hyper-growth mode, specialisng in…

£90000.00 - £120000.00 per annum + bonus and benefits
Account Management & Customer Success Jobs

Sales Account Manager

My client is a market leader within the mobile marketing space and they are looking for ambitious Account Managers to join the growing commercial team. You will work closely with…

×
UK

Upload your CV

Upload your CV and one of our consultants will be in touch with you as soon as possible.






Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.

  • Click here to find out more about Salt's Privacy Policy
  • This field is for validation purposes and should be left unchanged.

Cookie Consent×

Salt uses cookies to improve the user experience of our site. Cookies allow you to have a more enhanced journey through the site when searching for a specific job or location. Cookies are also used to help us understand how our site is being used. You can find out more about how Salt uses cookies here. By continuing to use the Salt site you are consenting to use our cookies.

OK