Account Management & Customer Success

Here are some similar roles:

Account Management & Customer Success

Technical Consultant – French & German

Role Purpose I have an new and exciting position at one of my long-standing reputable payment clients, a global payments service provider. This is an excellent opportunity for a both…

€50000 - €60000 per annum
Account Management & Customer Success

Partner Account Manager

Partner Account Manager Salt are currently supporting a high-growth, international technology business as they continue to expand within the EMEA region. They provide highly advanced digital connectivity solutions through a…

Account Management & Customer Success

Account Manager – IoT, Embedded

Account Manager DACH - IoT, Embedded SolutionsGermany Salt are currently representing an established M2M & IoT Technology business as they seek a senior-level Account Manager to join their EMEA team,…

€110000.00 - €135000.00 per annum + car, benefits
Account Management & Customer Success

Relationship Manager Benelux

Relationship Manager Role Purpose I have an new and exciting position at one of my long-standing reputable payment clients, a global payments acquirer. This time, we're looking for an Account…

car allowance

Customer Success Analyst

Account Management & Customer Success

Greater London Permanent £25000.00 - £30000.00 per annum

The Company:

This exciting company can be described as the pioneer behind Content Performance Marketing as they have redefined the Search Engine Optimization (SEO) space! With their cloud-based platform, they can measure and optimize marketing content across different online channels. They have emerged as the leading international provider of cloud-based SEO Enterprise solutions!

The Role:

They are looking for someone to join their team as a Customer Success Analyst. This role will require you to educate their corporate clients on the importance of SEO – this is a client facing role! You will be the customer’s marketing technical liaison – both internally and externally.

  • By using the company’s ticket system, you will identify any customer issues and resolve them with a focus on providing a satisfactory customer experience
  • You will learn to become an expert in the product and provide this expertise to improve the client’s usage
  • Investigate critical search marketing issues and perform analysis of SEO campaigns
  • You will be required to impact the business internally by driving projects which could include developing new processes which will serve clients better
  • You will work closely with the Customer Success Managers to present high-quality insights
  • Come up with new ideas on ways to improve customer support process

Your Profile:

  • Experience in a n analysis/support/client facing role
  • An analytic mindset
  • Attention to detail
  • Knowledge of Web Analytics, Google Analytics and SEO is preferred (NOT A MUST)
  • Knowledge of SQL/MySQL and integration applications is preferred (NOT A MUST)

To apply for this role or to discuss this role in more detail, please send your CV to Hayley Monk – hmonk@welovesalt.com

This job ad was posted by Salt. To find out more about Salt’s Privacy Policy and how your application is processed, please visit our website https://www.welovesalt.com/privacy-policy/.

Job Reference: JO-1805-135459

Salary: £25000.00 - £30000.00 per annum

Salary per: Annum

Job Duration:

Job Start Date:

Apply Now

Here are some related jobs

Account Management & Customer Success

Technical Consultant – French & German

Role Purpose I have an new and exciting position at one of my long-standing reputable payment clients, a global payments service provider. This is an excellent opportunity for a both…

€50000 - €60000 per annum
Account Management & Customer Success

Partner Account Manager

Partner Account Manager Salt are currently supporting a high-growth, international technology business as they continue to expand within the EMEA region. They provide highly advanced digital connectivity solutions through a…

Account Management & Customer Success

Account Manager – IoT, Embedded

Account Manager DACH - IoT, Embedded SolutionsGermany Salt are currently representing an established M2M & IoT Technology business as they seek a senior-level Account Manager to join their EMEA team,…

€110000.00 - €135000.00 per annum + car, benefits
×
UK

Upload your CV

Upload your CV and one of our consultants will be in touch with you as soon as possible.






Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.

  • Click here to find out more about Salt's Privacy Policy
  • This field is for validation purposes and should be left unchanged.

Cookie Consent×

Salt uses cookies to improve the user experience of our site. Cookies allow you to have a more enhanced journey through the site when searching for a specific job or location. Cookies are also used to help us understand how our site is being used. You can find out more about how Salt uses cookies here. By continuing to use the Salt site you are consenting to use our cookies.

OK