Customer Success – Graduate Scheme

You:

A recent graduate.

Perhaps you’re moving to London. Perhaps you’re already here.

You might have seen, posted or shared a “”Throwback” of your graduation day on social media with a caption that reads “nobody told me that adulting was THIS difficult” as you submit yet another application to a grad scheme. It’s probably a good time to acknowledge and appreciate just how many eye roll GIFS are out there.

Perhaps you’re actually just quite early on in your career and looking to secure a grad role with a hyper-growth tech start up?

Grads, stop taking that “what cheese would I be” quiz and read on …

The company:

My client are a legal technology platform in central London that has been designed to work with in0house lawyers and legal teams.

This year they secured a HUGE round of funding, they reached 30 employees & have plans to go global. Next stop: New York.

With a dress down, relaxed culture, this platform are looking to grow out their customer success team and that’s where you come in.

You: Again

• This role will sit within the Customer Success team and be key in managing projects for their clients to on-board them to the platform.
• Excellent communication skills and ability to engage with in-house legal teams and law firms

“Sounds great, what they want from me?”

• Managing a number of parallel law firm on-boarding projects
• Coordinate and manage internal and external resources, both technical and non-technical, right through from initial law firm introduction through to finalisation of the project
• Set accurate expectations and deliver on or ahead of time
• Define, test, measure, and optimise all on-boarding processes for scale and growth.
• Contribute to the constant improvement of on-boarding and project management

Some exposure to software would be great but graduates welcome! To speed up the process please email your CV to Michael at Salt mwoods@welovesalt.ccom

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