Customer Success – Graduate Scheme

Account Management & Customer Success Jobs

Greater London Permanent £28000.00 - £33000.00 per annum + Stock Options


A recent graduate.

Perhaps you’re moving to London. Perhaps you’re already here.

You might have seen, posted or shared a “”Throwback” of your graduation day on social media with a caption that reads “nobody told me that adulting was THIS difficult” as you submit yet another application to a grad scheme. It’s probably a good time to acknowledge and appreciate just how many eye roll GIFS are out there.

Perhaps you’re actually just quite early on in your career and looking to secure a grad role with a hyper-growth tech start up?

Grads, stop taking that “what cheese would I be” quiz and read on …

The company:

My client are a legal technology platform in central London that has been designed to work with in0house lawyers and legal teams.

This year they secured a HUGE round of funding, they reached 30 employees & have plans to go global. Next stop: New York.

With a dress down, relaxed culture, this platform are looking to grow out their customer success team and that’s where you come in.

You: Again

  • This role will sit within the Customer Success team and be key in managing projects for their clients to on-board them to the platform.
  • Excellent communication skills and ability to engage with in-house legal teams and law firms

“Sounds great, what they want from me?”

  • Managing a number of parallel law firm on-boarding projects
  • Coordinate and manage internal and external resources, both technical and non-technical, right through from initial law firm introduction through to finalisation of the project
  • Set accurate expectations and deliver on or ahead of time
  • Define, test, measure, and optimise all on-boarding processes for scale and growth.
  • Contribute to the constant improvement of on-boarding and project management

Some exposure to software would be great but graduates welcome! To speed up the process please email your CV to Michael at Salt mwoods@welovesalt.ccom

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Job Reference: JO-1901-144677

Salary: £28000.00 - £33000.00 per annum + Stock Options

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Apply Now

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