Customer Success Manager EMEA

Customer Success Manager EMEA

Europe (Remote)

Salt is currently partnered with a high-growth SaaS Start-Up in the FinTech / Payroll market who received significant funding in 2020 to support their global expansion. Their mission is to help their customers set-up remote working capabilities and employ international workers with ease, an ethos they follow themselves, and they are seeking Customer Success Managers in the EMEA territory.

Responsibilities:

  • Support new customers with on-boarding and implementation.
  • Build long-term relationships with customers in Europe, understanding their desired outcomes and helping them to achieve these goals.
  • Share insight with internal teams such as Product and Sales to improve Customer Journey and help expand existing customer accounts.

Preferred Candidate Profile:

  • Customer Success Management experience within a SaaS environment, preferably B2B2C, including on-boarding new customers.
  • Ability to communicate clearly and effectively, including working with C-Level customers.
  • Understanding of a start-up culture and desire to work in this type of fast-paced environment.
  • Passionate about working remotely, ideally with experience working with remote, international teams and customers.
  • Fluent English; other European languages beneficial.

Location: Europe / EMEA (Remote-Working)

Salary: Up to €38K basic + €12K bonus + Benefits, including pre-IPO Equity

Job Information

Job Reference: JO-2103-199042
Salary:
Salary per: annum
Job Duration:
Job Start Date:
Job Industries: Account Management & Customer Success Jobs
Job Locations: Europe
Job Types: Permanent

Here are some related jobs

×
UK

Upload your CV

Upload your CV to our database.

  • This field is for validation purposes and should be left unchanged.

Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.

Cookie Consent×

Salt uses cookies to improve the user experience of our site. Cookies allow you to have a more enhanced journey through the site when searching for a specific job or location. Cookies are also used to help us understand how our site is being used. You can find out more about how Salt uses cookies here. By continuing to use the Salt site you are consenting to use our cookies.

OK