Back to results

This job has expired. Please visit Account Management & Customer Success to find other jobs in this category.

Here are some related jobs

Customer Success Manager – SaaS Marketing/eCommerce Platform

Account Management & Customer Success

Greater London Permanent £40000 - £50000 per annum + 50% bonus

Customer Success Manager – SaaS Marketing/eCommerce Technology Vendor

The Company

An exciting SaaS Marketing Technology Vendor with an envious customer list that includes many top global Retailers. Their leading eCommerce/Marketing Technology platform is used by an ever-expanding global list of customers in the retail eCommerce industry.

The Role

Thanks to continued growth and success, a new opening has arisen for an experienced Customer Success Manager/Account Manager to join the dynamic Customer Success team. The Customer Success Manager will play a key role in supporting multi-national customers across EMEA:

  • Be the assigned point of contact for key enterprise accounts across the UK & Europe
  • Relationship management: oversee the relationship and create trust with key customer stakeholders
  • Review meetings, creating roadmaps and strategy review
  • Identify ways to improve services and feedback product suggestions internally
  • Identify and pursue cross-sell & upsell opportunities to enable portfolio growth

The Candidate

The successful Client Success Manager will possess the following skills and experience:

  • Strong desire to work in a customer success/client relationship role responsible for long-term customer success
  • Good understanding of the role of account management or customer success in a SaaS platform environment – previous roles might include Account Manager; Relationship Manager; Partner Manager; Customer Success; Consulting; Client Services; Pre-Sales; Business Development
  • Strategic & consultative individual who is able to build trusted relationship, but also commercially-savvy with the aptitude to own the commercial relationship
  • Energetic and highly-motivated individual with a strong desire to work in a dynamic tech start-up environment
  • Experience working with retail or eCommerce customers using any of the following solutions highly desired: eCommerce; Conversion Rate Optimisation; Personalisation; Growth Management Platforms; A/B Testing; Web Analytics; Digital Marketing; Email Marketing; Marketing Automation or similar

To be considered for this fantastic opportunity please email your CV to garnison@welovesalt.com in the first instance.

Job Reference: JO-1803-133267

Salary: £40000 - £50000 per annum + 50% bonus

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Apply Now

Here are some related jobs

Account Management & Customer Success

Client Executive, Shopper, Brand & Retail

About My client is the UK's leading shopper media network in its 9th year and are a multi-award winning agency with a unique specialism and an unrivalled client list.The agencies…

£24000.00 - £26000.00 per annum
Account Management & Customer Success

Client Associate/Executive, Media ROI Agency

The agency: With expertise in facilitating an increasing return on FMCG's shopper media investment, my client are the newest agency within a wider group with ambitious growth targets. Since their…

£22000.00 - £24000.00 per annum
Account Management & Customer Success

Account Manager – Events

The Company This is a global technology platform that connects brands, artists, chefs, retail giants and more with short term rental spaces to showcase their latest product launches in what…

£25000 - £35000 per annum + OTE
×
UK

Upload your CV

Upload your CV and one of our consultants will be in touch with you as soon as possible.






Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.

  • Click here to find out more about Salt's Privacy Policy
  • This field is for validation purposes and should be left unchanged.

Cookie Consent×

Salt uses cookies to improve the user experience of our site. Cookies allow you to have a more enhanced journey through the site when searching for a specific job or location. They also allow for social sharing through Facebook, Twitter and LinkedIn. Whose doesn’t like cookies? Unfortunately it’s not those kind of cookies we are referring to but they are there to help us understand how our site is being used and give you a better service. You can find out more about how Salt uses cookies here. By continuing to use the Salt site you are consenting to use our cookies.

OK