Oh no! This role has already been filled.

Don't worry, we have lots of other exciting jobs for you!

See available jobs in Account Management & Customer Success Jobs

That job has expired. Here are some similar roles:

Account Management & Customer Success Jobs

Ad success manager

Paid Social Success Manager - Social Customer Experience SaaS - London The Company A global team of 1,200+ employees in an exciting space in the MarTech arena are growing rapidly…

£45000.00 - £55000.00 per annum

Operations Specialist

Account Management & Customer Success Jobs

Europe Permanent €25000.00 - €30000.00 per annum

A FinTech global payments platform is seeking exceptional Operations Specialists to join their new offices in Amsterdam.

The role sits within the Service Delivery team, which ensures that clients receive the best possible service – you will be responsible for monitoring payments and helping manage queries/complaints.

This represents an opportunity to get in at the ground floor and join a fast growing, agile business – they have a vibrant, start-up culture and a range of great benefits. Since starting out in 2012, our client has grown to 150 people and attracted $61m in investment – opening offices in Amsterdam is the latest step in their journey.

The role

  • Deliver service to our customers
  • Process and monitor all payments
  • Process incoming funds
  • Identify & escalate issues with the Customer Success, Relationship Management and/or Compliance teams to ensure a high level of service is provided at all times
  • Investigate and resolve customer queries and complaints
  • Troubleshoot technical / operational issues
  • Maintain sound knowledge of internal systems / processes and a solid understanding of the payments / FX market

The ideal candidate

  • Experienced in service delivery (processing, support, troubleshooting) in international payments. This could be within a bank, FX payments company or broker, ideally involving high volume daily payments processing.
  • Recent graduate in maths, finance, accounting or a related field
  • Interested in the FinTech industry with some insight into how across border payments could operate. Bonus points for knowledge of regulatory requirements such as AML (Anti Money Laundering).
  • Meticulous and thorough approach
  • High level of organisation with an ability to cope under pressure
  • Excellent written and verbal communication skills
  • Excellent teamwork and comfort working in a startup environment.

If this sounds like you and you’re looking to join a company that offers health, dental and vision cover, as well as a competitive pension, income protection & life insurance scheme, 25 days annual leave each year plus a day off for your birthday, then get in touch!

This job ad was posted by Salt. To find out more about Salt’s Privacy Policy and how your application is processed, please visit our website https://www.welovesalt.com/privacy-policy/.

Job Information

Job Reference: JO-1901-144231
Salary: €25000.00 - €30000.00 per annum
Salary per: annum
Job Duration:
Job Start Date: ASAP
Job Industries: Account Management & Customer Success Jobs
Job Locations: Europe
Job Types: Permanent

Here are some related jobs

Account Management & Customer Success Jobs

Ad success manager

Paid Social Success Manager - Social Customer Experience SaaS - London The Company A global team of 1,200+ employees in an exciting space in the MarTech arena are growing rapidly…

£45000.00 - £55000.00 per annum
×
UK

Upload your CV

Upload your CV and one of our consultants will be in touch with you as soon as possible.






Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.

  • Click here to find out more about Salt's Privacy Policy
  • This field is for validation purposes and should be left unchanged.

Cookie Consent×

Salt uses cookies to improve the user experience of our site. Cookies allow you to have a more enhanced journey through the site when searching for a specific job or location. Cookies are also used to help us understand how our site is being used. You can find out more about how Salt uses cookies here. By continuing to use the Salt site you are consenting to use our cookies.

OK