Salesforce Administrator – Customer Service

Europe Contract / 6 months

As a Salesforce Administrator within ECOM Customer Service Team. We are looking for someone to follow up and manage the ongoing development of the Customer Service Salesforce Service Cloud as well as support the day-to-day business functions of the Customer Service Team and the Call Center users, as well as reporting, systems integration, work flows, and various Salesforce related projects. You would be reporting directly to the Operational Excellence Manager

Minimum 2 to 3 years of proven working experience in and knowledge of Salesforce Service Cloud

Experienced with Microsoft Office applications, including Teams, Outlook, Word, and Excel; Experience working with various operational, project management, and ticketing systems e.g. JIRA, Confluence, and Asana

Experience with data cleansing and data management is a plus

Able to prioritize a complex workload

If you have a Salesforce Administrator Certification, that would be preferred

Sound judgement and excellent problem-solving skills with a strong sense of ownership and accountability

Fluent English speaker with excellent written and spoken communication skills

Salt is acting as an Employment Business in relation to this vacancy.

Job Information

Job Reference: JO-2207-257530
Salary per: annum
Job Duration: 6 months
Job Start Date: 2022/08/15
Job Industries: Account Management & Customer Success Jobs
Job Locations: Europe
Job Types: Contract
Job Skills: Salesforce Administrator - Customer Service

Here are some related jobs


Upload your CV

Upload your CV to our database.

  • Max. file size: 5 MB.
  • Hidden
  • This field is for validation purposes and should be left unchanged.

Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.

Cookie Consent×

Salt uses cookies to improve the user experience of our site. Cookies allow you to have a more enhanced journey through the site when searching for a specific job or location. Cookies are also used to help us understand how our site is being used. You can find out more about how Salt uses cookies here. By continuing to use the Salt site you are consenting to use our cookies.