Digital Customer / Experience Strategist

Change & Transformation

Greater London Permanent £120000.00 - £200000.00 per annum


My client is an exciting blend of agency, technology, experience and engineering with a very interesting heritage. They are focused on marketing and transformation, customer centricity, reinvention and innovation.

I am looking for people who have a background in transforming businesses with an outside in lens and experience of either customer or experience strategy.

A successful candidate will have the ability to work across multiple industries with significant experience working with clients to develop a marketing vision and blueprint that aligns with the business strategy.

I want people who can talk about technology that drives the experience, not a hands on technologist. A career in the agency world, client side or consultancy would be great but leading transformative work is the key differentiator.

As a Digital Customer / Experience Strategist you will have experience of;

  • Being comfortable with concepts and innovation in the areas of business strategy, marketing / digital transformation, data, analytics, multichannel strategies and innovation.
  • Working directly with top tier Chief Marketing Officers (CMO) and Chief Executive Officers (CEO) to provide business model innovation.
  • Understanding cross-channel marketing requirements for large, multi-channel enterprises, as being influenced from within and outside a company’s current industry segment.
  • Strong familiarity with digital marketing capabilities and technologies, especially in the digital, social and mobile, cloud and analytics arenas.

As a Digital Customer / Experience Strategist you will need the following requirements

  • Be able to demonstratebuilding transformative digital marketing operations within incumbent business units, including integration with traditional marketing, governance and decision rights.
  • Demonstrate several project life cycles with experience in marketing strategy for an advertising/marketing agency and/media company or consulting firm.
  • Have deep experience across several project life cycles and experience in developing executive level relationships, and a track record of identification, development, and closure of opportunities, along with hands on delivery.
  • Demonstrate several project life cycles in digital marketing capabilities and technologies, including digital, cloud analytics, iot, Ai or automation.

If you are not sure or want more information get in touch.

Key words – marketing transformation, digital strategy, customer experience, analytics, digital technology, consulting, social, cloud, big data, mobile, next generation, marketing agency, marketing strategy, blueprint, CX, customer journey, marketing, ecommerce, CRM cloud, innovation, modeling, automation.

If you think this exciting opportunity is for you please click apply or send me your CV directly – or call me on 020 7928 2525.

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Job Reference: JO-1808-139061

Salary: £120000.00 - £200000.00 per annum

Salary per: Annum

Job Duration:

Job Start Date: 20/11/2018

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