Digital Lead – Retail & Commercial Banking – London – £170,000

My client is a global leader in the strategy and transformation space. They have a long history of advising clients and supporting businesses in significant change, from strategy to execution totally focused on results.

I am looking for people who can help shape the future of clients and reinvent what they look like from the inside out and the outside in. You should be able to define, design and deliver capabilities around customer service, commerce and marketing that shape an amazing customer experience.

What responsibilities the Retail & Commercial Banking Digital leader will have

• Inspire clients on optimising engagement strategies across all channels
• Translate your vision for the industry in the area of digital and banking
• Help clients develop propositions that deliver this vision
• Identify and shape opportunities in the marketplace
• Experience working for a top tier consulting firm, and strong FS industry background

The Retail & Commercial Banking Digital leader will need to be

• Highly motivated with the attitude to work with ambiguity and to step out of your comfort zone
• Experienced in developing relationships with senior level client contacts
• Ideally experience in Agile design as well as working in a DevOps environment
• Should enjoy managing team, sharing direction and developing others
• Sensitive to global organisations different styles and demands

If you think this describes you please click apply or email me directly at mgreen@welovesalt.com

Key words – digital, retail banking, commercial banking, customer experience, customer engagement, operating model, consumer, strategy, marketing technology, innovation , DevOps, thought leadership

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