Digital Solutions Consultant

Digital Solutions Consultant – Digital Consumer Insights – London

The Company

The world’s first end-to-end, real-time consumer insights global community!

Revolutionising how brands gain intelligence into their customer base where audiences, surveys, communities and analytics are completed integrated with one another. Now over 1,200 employees globally they currently work with the world’s largest brands, media agencies and research agencies on understanding their customers better.

The Role

They are looking for an articulate and creative Digital Solutions Consultant to work within their fastest growing team globally focusing on their digital offering (self-service).

You will be the only person in this position working alongside the UK&I sales team, focusing on platform demonstration and Presales activities as well as post-sales platform utilization and best practice.

You will be tasked on providing solutions using creative problem-solving skills and technical expertise.

• Qualifying a client’s needs based on driving factors and a business’s pain points.
• Identifying and putting together a trusted solution based around the products the business can provide their client.
• Act as a trusted advisor to clients and prospects, in order to work closely with their clients on their business’s requirements.
• Work with Account Managers to define value and provide in depth propositions and project delivery.
• Active participation in scoping and executing client Proofs of Concept (POCs).
• Collaborative working with internal teams (technology, logistics, professional services, etc.) to help design and communicate best-fit solutions.
• Understand and participate in performance management processes.
• Work with Delivery Consultants to design ad-hoc, innovative solutions.

The Candidate

The successful Digital Solutions Consultant will most likely bring the following skills and experience:

• 2+ years’ experience in an Account Director, Digital Research, or Consumer Insights role from an agency or consultancy or Presales experience with a digital platform.
• Experience in Presales or Solution Consulting.
• Collaborative team member, with the ability to work on their own.
• Attention to detail.
• Familiar with data analytics, consumer insights, market intelligence etc.
• Experience in multiple verticals desired with a preference for Technology, Travel and Retail.

To be considered for this fantastic opportunity, please send a copy of your CV in the first instance to cknights@welovesalt.com

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