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My client is a Series B, High-growth, and Global vendor that has a customer data and marketing platform that helps retailers increase CRM revenue by sending personalised marketing messages throughout the customer journey. This organisation’s AI-based platform is at the forefront of tech, taking over the market with its 200+ Global clients.
They are searching for a Technical Project Manager to become an integral part of their Professional Services team, project managing new and existing technical client projects to deliver an exceptional experience.
Day to day you will prepare and present detailed project and integration plans with time lines and deliverable to clients and ensure that internal teams are aligned on the plan. You will be the main point of contact guiding clients through their responsibilities in the process as well as coordinating internal teams; liaising with Support, Customer Success, Sales, and Engineering.
You will also help hire, onboard, train, mentor, and monitor new team members