Solution Engineer

Solutions Engineer – Customer Data API Tool – London or Dublin

The Company

On a mission to simplifying complex customer data for the largest brands globally! A specialist API-driven SaaS business with over 500 employees globally are super charging their growth across EMEA.

Specialists in providing customer data infrastructure that allows brands to collect, unify and connect their first-party data to hundreds of marketing, analytics and sales tools, in order to understand their customers better.

With over $280m in funding, most recently raising $170m+ in Q1 this year, they are already a tech unicorn. Double that with a genuinely exceptional company culture that pushes creative thinking and inclusion, an opportunity to climb aboard to this rocket ship is one you shouldn’t pass up!

The Role

As a Solutions Engineer you will be at the forefront of innovation, leading the technical discussions with enterprise brands across key verticals such as Retail, Automotive and FMCG. You will be partnering with the sales team, advocating for customer interests to relevant internal teams, and creating compelling technical content.

You will be the lead on all technical expertise when it comes to the platform, acting as an evangelist for everything data – delivering value to customers throughout the delivery process.

• Qualifying a client’s needs based on driving factors and a business’s pain points.
• Identifying and putting together a trusted solution based around the products the business can provide their client.
• Act as a trusted advisor to clients and prospects, in order to work closely with their clients on their business’s requirements.
• Manage end-to-end solution delivery projects across data applications and tech stacks of large enterprise businesses.
• Work with Account Managers to define value and provide in depth propositions and project delivery.
• Active participation in scoping and executing client Proofs of Concept (POCs) and RFP responses.
• Collaborative working with internal teams (technology, logistics, professional services, etc.) to help design and communicate best-fit solutions.
• Understand and participate in performance management processes.
• Investigate and troubleshoot implementation issues and bugs.
• Work with Delivery Consultants to design ad-hoc, innovative solutions.

The Candidate

The successful Solutions Engineer will most likely bring the following skills and experience:

• 3+ years’ of hands-on technical experience in a customer facing role (Solutions Engineer, Solutions Architect, Technical Account Manager).
• Previous development experience in one or the following languages: Java, Javascript, Ruby, Go, Node, Python.
• Collaborative team member, with the ability to work on their own.
• An understanding of device platforms & architecture and ETL concepts and workflows.
• Attention to detail.
• Comfortable with web technologies such as HTML, CSS or jQuery.
• Strong experience working on API integrations, with experience pulling data and using SQL.
• Preferably experience with Mobile Analytics tools such as Google or Adobe Analytics.

To be considered for this fantastic opportunity, please send a copy of your CV in the first instance to cknights@welovesalt.com

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