Solutions Consultant – Social Messaging SaaS – London

The Company

Revolutionising the way brands connect with customers online, making connecting with a business as easy as messaging a friend. A trusted provider of Social Messaging solutions to enterprise brands such as Tesco, BBC and Google, and over $20m in funding, now is the best time to climb on board this rocket ship!

After a recent acquisition, the platform itself is spearheading innovation across multiple verticals such as eCommerce, Retail, Automotive and Travel, allowing customers to easily navigate, share and communicate with their favourite brands online.

The Role

In the UK, the office is just over 40 people, and this will be the first Solutions Consultant in the team, focusing on SME businesses to the larger, enterprise deals across the UK and EMEA across all key verticals.

As a Pre-Sales Consultant you will be responsible of working closely with the Sales and New Business team on advancing sales opportunities through your exceptional technological knowledge of the platform. You will be supporting an end-to-end UK sales processes, supporting productivity and deal flow by securing the “technical close”. The ideal candidate will have a strong technical background with the ability to design and communicate solutions from a commercial perspective.

• Build and deliver custom value-based platform demos and presentations to prospective clients.
• Identifying and putting together a trusted solution based around the products the business can provide their client.
• Act as a trusted advisor to clients and prospects, in order to work closely with their clients on their business’s requirements.
• Lead sales enablement projects for EMEA/UK sales team.
• Work with Account Managers to define value and provide in depth propositions and project delivery.
• Active participation in scoping and executing client Proofs of Concept (POCs).
• Collaborative working with internal teams (technology, logistics, professional services, etc.) to help design and communicate best-fit solutions.
• Understand and participate in performance management processes.
• Lead knowledge management efforts to best enable sales team members quickly find answers to their questions.

The Candidate

The successful Solutions Consultant will possess the following skills and experience:

• 3+ years experience in solutions consulting/ sales engineering for complex SaaS solution.
• Strong relationship building and client facing skills.
• Technical familiarity with CRM, Customer Service, Messaging and Bot technologies.
• Understanding of web-based applications and SaaS technologies.
• Logical approach to delivery and working on client’s requirements, to realise how they align with the company’s current proposition.
• Have worked previously on SME to enterprise deals across key markets such as Retail, Commerce, Automotive and Finance.
• Experience managing and participating in technical RFP responses.
• Good understanding of the SaaS market, Ideally within the social or messaging space.

To be considered for this fantastic opportunity, please send a copy of your CV to cknights@welovesalt.com in the first instance.

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