Solutions Consulting Manager, Nordics

Lead Solutions Consultant – Enterprise Customer Experience SaaS – Copenhagen

The Company

A global team of 1,400+ employees firmly positioning themselves as the global leader in CX & Social SaaS solutions. One of the fastest-ever growing companies in the SaaS space, with a value of over $1.5bn, are empowering and connecting customers with brands on a level that matters to their consumers.

Now revolutionary within the industry, they cover more than 70 countries, worldwide, working with over 1000 of the world’s largest and most recognisable brands, such as McDonald’s, P&G and Uber!

The Role

They are looking for their first Solutions Consultant based in Copenhagen working across the Nordic region. You will be leading Presales and Solutions activities across this exciting, emerging region, giving you a sense of autonomy to own revenue and engagement.

This role will give you the opportunity to consistently be on the front line working with enterprise brands, consulting with CRO’s and CMO’s. You will become a thought leader, industry expert and a technology evangelist. On top of that it will provide you the opportunity to pitch at incredible events and provide a great platform to springboard your network.

You will be tasked on providing solutions using creative problem-solving skills and technical expertise.

• Qualifying a client’s needs based on driving factors and a business’s pain points.
• Identifying and putting together a trusted solution based around the products the business can provide their client.
• Act as a trusted advisor to clients and prospects, in order to work closely with their clients on their business’s requirements.
• Work with Account Managers to define value and provide in depth propositions and project delivery.
• Active participation in scoping and executing client Proofs of Concept (POCs).
• Collaborative working with internal teams (technology, logistics, professional services, etc.) to help design and communicate best-fit solutions.
• Understand and participate in performance management processes.
• Work with Delivery Consultants to design ad-hoc, innovative solutions.

The Candidate

The successful Lead Solutions Consultant will most likely bring the following skills and experience:

• 4+ years’ experience in a Solutions Consulting/Presales role working with enterprise SaaS platforms.
• Show strong tenure under previous employment, demonstrating clear and successful progression.
• Collaborative team member, with the ability to work on their own.
• Attention to detail.
• Familiar with CRM, Marketing Automation, Business Intelligence and Social Media.
• Comfortable with web technologies such as HTML, CSS or jQuery.
• Experience in multiple verticals desired with a preference for Technology, Travel and Retail.

To be considered for this fantastic opportunity, please send a copy of your CV in the first instance to cknights@welovesalt.com

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