Solutions Engineer (DACH)

Solutions Engineer (DACH)

The Company

Our client is a leading AI-powered Identity and Fraud protection Vendor that have an impressive global footprint. They offer cutting-edge online identity verification and authentication services to many well know global brands.

The Role

The Solution Engineer will play a major role in improving and increasing existing processes such as pre-sales technical presentations, POS’s, product testing, integration, and the entire customer onboarding/ implementation process. You will also be responsible for helping to grow revenue, ensuring high levels of customer satisfaction are obtained throughout the process.

Responsibilities:

  • Work in correlation with the sales team, leading product demonstrations for new/existing prospects.
  • Be able to create a working solution by utilising APIs
  • Manage the on-boarding and Implementation of customers
  • Provided technical expertise not only to external customers but internally through the entire business
  • Participate in consultations and/or product capability assessments with prospects.
  • Lead Proofs-Of-Concept, technical presentations, demonstrations, workshops, and design sessions.
  • Complete RFP/RFI documents sent across by prospects.
  • Creating and delivering customised demos on different platforms ( ISO, Web, Android)
  • Work closely with the Product team on the prospect’s needs.
  • Work closely with the Product Management and Marketing team to maintain and improve the technical and functional knowledge of existing and new product features.

About you:

  • Enterprise SaaS experience in a technical pre/post-sales role with exposure to complex environments.
  • Extensive Technical knowledge including API, web and mobile programming, scripting languages, and mobile operating systems.
  • Comfortable in a high-growth environment and used to the challenges in a start-up organisation.
  • Exceptional customer facing skills and presentation skills and confidence interacting with all levels and departments.
  • Bachelor’s degree, or equivalent, in Science or Engineering or a related discipline.
  • Existing knowledge of the ID verification, AML or KYC market, and the competitive landscape ( not essential )
  • Knowledge of user digital on-boarding, payment, and/or risk management systems (not essential )
  • Excellent German/ English, written, and verbal communication skills.

Job Information

Job Reference: JO-2102-197693
Salary:
Salary per: annum
Job Duration:
Job Start Date: 30/04/2021
Job Industries: Pre-Sales & Post-Sales Jobs
Job Locations: Greater London
Job Types: Permanent

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