Solutions Manager, Financial Services

Solutions Manager, Financial Services – Experience Cloud – London

The Company

The fastest growing SaaS technology business in Europe (officially!) Providing marketers with the tools to optimise omnichannel communication with their customers globally; their vibrant London office is growing, and growing fast!

An award-winning customer experience and data management platfrom that specifically uses AI-powered engagement automation to optimise their clients. Working with the top eCommerce leaders, they serve clients across 3 continents with several offices now with over 25 employees in each, they specialise in connecting brands with their customers in a quick and seamless process, which empowers an organisation to make great digital marketing decisions, more quickly and effectively.

The Role

They are looking for a Solutions Manager to purely focus on the Financial Services market. You will have experience working with Retail Banks and Financial Institutions, understanding how they make decisions surrounding their digital marketing and eCommerce solutions. This is a huge growth market for these guys, so will take an expert to completely own this and take responsibility for continued market share across the FS space in the UK and Europe.

You will be tasked on providing solutions using creative problem-solving skills and technical expertise.

• Qualifying a client’s needs based on driving factors and a business’s pain points.
• Identifying and putting together a trusted solution based around the products the business can provide their client.
• Act as a trusted advisor to clients and prospects, in order to work closely with their clients on their business’s requirements.
• Work with Account Managers to define value and provide in depth propositions and project delivery.
• Active participation in scoping and executing client Proofs of Concept (POCs).
• Collaborative working with internal teams (technology, logistics, professional services, etc.) to help design and communicate best-fit solutions.
• Understand and participate in performance management processes.
• Work with Delivery Consultants to design ad-hoc, innovative solutions.

The Candidate

The successful Solutions Manager, Financial Services will most likely bring the following skills and experience:

• 3+ years’ experience a Solutions Consultant/Presales/Sales Engineer position within the digital marketing or ecommerce SaaS space.
• Experience working within the Financial Services sector.
• A passion to serve the customer and genuine interest in sales processes, with client-facing experience, ideally sales engineering or customer support.
• Collaborative team member, with the ability to work on their own.
• Attention to detail.
• Familiar with CRM, Marketing Automation or eCommerce SaaS solutions.
• Comfortable with web technologies such as HTML, CSS or jQuery.
• Experience in multiple verticals desired with a preference for Technology, Travel and Retail

To be considered for this fantastic opportunity, please send a copy of your CV in the first instance to cknights@welovesalt.com

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