Technical Writer, Payments

A reputable Fintech global payments platform is seeking a Technical Writer to join the growing team based in Munich. This role is an exciting opportunity to delve into the world of Alternative Payment Methods (APMs), to join an award-winning business that is leading the way in electronic payment infrastructure.

Having recently raised $50m of investment from a US based payments business – their growth story continues. As the business evolves, we would like a superstar Technical Writer to scale and standardise technical documentation, to deliver and deal with high quality content and to support and relieve Product Management and Engineering on documentation efforts.

This Technical Writer sits within the Product Management team and will be instrumental in driving long term revenue targets of the business and the company’s strategic goals. With 8 global offices and a workforce made up of more than 30 nationalities, you are joining a truly compact global business with a common purpose; to deliver the best payment infrastructure in the world.

The role

• Develop, organise, maintain and disseminate technical information among stakeholders with the support of a knowledge management tool
• Migrate, aggregate/standardise and review/revise existing product related documentation in the knowledge management tool system
• Maintain Simple API documentation and technical integration related documents
• Creation, review, maintenance of product related information shared in the external collaboration platform
• Collect information, review and refine it, add it to the collaboration tools
• Follow up on changes and development (tickets) to ensure documentation is up to date
• Support Product Management and Product Marketing in documentation tasks.

You

• Should have a Technical Degree, or come from a technical background
• 2-3 years’ experience in a similar type of role, preferably from a Fintech and/or e-Commerce business
• Will have a deep technology affinity, ideally understanding e-commerce flows
• Can write clearly and able to show ideas both beautifully and graphically for multiple audiences
• Have superb listening skills and patience in problem solving scenarios
• Must be fluent in English and write and speak very well on a technical level
• High precision is an absolute MUST, structure and sense for detail is crucial too
• Need to be a team player, needs to work well with others/different

The business

• Will offer you a role in a leading cutting-edge technology business that is young and growing
• Offers you a unique opportunity to make a strong impact within a growing business – lots of growth opportunities
• Allows for autonomy and flexibility
• A competitive salary
• Offers flexible working

If this sounds like a company for you, then do not hesitate to get in touch with me for further information. Please send your CV to nkennedy@welovesalt.com.

You must be located in Munich for this role and be fluent in English and write and speak very well on a technical level.

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