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3rd line support engineer / Technical Lead – Microsoft EMS

Hertfordshire Permanent £171 - £65000.00 per annum + bonus and additional benefits
3rd Line Support – Technical Lead – Permanent
Microsoft EMS

3rd line support engineer / Technical Lead with Microsoft EMS experience required to join global consultancy where you will be creating solutions and looking into the delivery of technical projects.

Key technical skills required for the 3rd line support engineer / Technical Lead includes but are not limited to;

  • Microsoft EMS along with security technologies
  • Active Directory
  • SharePoint
  • Windows 10
  • O365
  • SCCM.
  • OneDrive for business &
  • Understanding of Virtualisation and cloud technologies from Amazon, IBM, Citrix & Microsoft.

The successful 3rd line support engineer / Technical Lead will be in a customer facing role where you will be able to speak clients about transition, workplace solutions, transformation and automation

Experience with the following would be highly desirable;

  • Running a Delivery team.
  • Multi Lingual Service Desk skills, IM, PM, CM, with good knowledge of ITSM tools.
  • Field Support mode of operations and on boarding.
  • Ability to create a transition plan in response to an RFP
  • Create a solution / transformation project plan / Create and Validate SoW on at least 3 of the following technologies.
    • Active directory deployment, Azure AD, ADFS
    • Hybrid Exchange with O365, Office Pro Plus deployment, SFB, Yammer, SharePoint
    • Windows 7-10 imaging & Mass Roll out, SCCM 2016, and or Altiris, BigFix
    • XenApp 11.x, XenDesktop, and or NetScaler, AppV, Appsense
    • MDM skills in AirWatch, Good, iOS, MobileIron, MaaS365

This is a very technical role that requires excellent customer facing skills. APPLY NOW!!

3rd Line Support – Technical Lead – Permanent
Microsoft EMS

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Job Information

Job Reference: JO-1808-139279
Salary: £171 - £65000.00 per annum + bonus and additional benefits
Salary per: annum
Job Duration:
Job Start Date: ASAP
Job Locations: Hertfordshire
Job Types: Permanent
Job Skills: 3rd Line Support - Microsoft EMS - Technical Lead

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