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The responsibilities of this role are to assist in the build and operations as a member of the Enterprise Programs team. You will conduct high- and low-level network and service discovery, design, implementation including service transition and operations support in a large enterprise global network.
You will report to Program lead and be responsible for completing tasks assigned by the customer, project manager and program lead.
A typical eight-hour day Monday to Friday attendance with flexibility to attend out of regular business hours to ensure change implementation and assist if needed Incident resolution on a shift basis. The successful candidate must be able to work alone and, in a team, and be able to complete documentation to a high level and educate others on the environment.
Essential Functions
30% – Design, document, and implement solutions.
40% – Perform operational support and act as a technical escalation resource within the team.
20% – Document Design/Implementation proposals for peer and customer review.
10% – Work with project managers for tasks related to project activities.
Previous Job Experience
Desirable Accreditation/Certifications
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