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Service Desk Analyst

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Northamptonshire Contract / 3 months £200 - £220.00 per day
Service Desk Analyst – Contract | Northampton | 6 months

Essential:

  • Previous IT experience working on an ITIL aligned Service Desk
  • Proven customer service experience with excellent written and verbal communication skills
  • Strong problem-solving and analytical skills with the ability to extract relevant information quickly and effectively
  • Experience of working in a fast paced office environment with the ability to work under pressure and manage multiple tasks at any one time
  • Experience of using a IT Service Management toolset to log incidents/request
  • Provided 1st/2nd line service desk support and worked with Windows 7/10, Active Directory, Exchange, MS Office & Outlook 2016
  • Exposure to ITIL framework

Desirable:

  • iPad / iPhone configuration and administration
  • Windows Mobile
  • Experience with Service Now
  • MCSE/MCSA or A+
  • ITIL Foundation

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Job Information

Job Reference: JO-1810-141570
Salary: £200 - £220.00 per day
Salary per: day
Job Duration: 3 months
Job Start Date: ASAP
Job Industries: DevOps and Cloud Jobs
Job Locations: Northamptonshire
Job Types: Contract

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