Service Transition Manager

DevOps and Cloud

Northamptonshire Contract / 3 months £500 - £535.00 per day
Service Transition Manager
The Service Transition Manager will work in collaboration with IT process owners and key stakeholders to propose, agree, document and implement IT Service process transformation initiatives.
The organisation is currently undergoing a large digital transformation and change programme.

KEY RESPONSIBILITIES:

  • Provide overall planning for service transitions and coordinate the resources that they require
  • Control the lifecycle of all changes, enabling beneficial changes to be made with minimum disruption to IT services
  • Implement a risk-appropriate Service Transition Framework in line with ITIL best principles
  • Execute the Service Transition Framework for the Green Box Business Transformation programme
  • Support the Programme Director, IT Programme Manager and the rest of the programme team to successfully deliver the overall change programme
  • Mentor the existing Service and programme teams around best practices in Service Transition and inculcate an understanding of why Service Transition matters

SKILLS / EXPERIENCE NEEDED:

  • Proven track record in Service Transition Management
  • ITIL Certified
  • Excellent Stakeholder Management, Presentation & Communication Skills
  • Ability to work under high pressure
  • Ability to deliver through others in a matrix organisation
  • (Desirable) Retail Experience

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Job Reference: JO-1810-141568

Salary: £500 - £535.00 per day

Salary per: Day

Job Duration: 3 months

Job Start Date: ASAP

Job Type:

Job Location:

Job Industry:

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