Data Analyst – Contract | Reading | 6 months

Salt Talent Search is looking for a Customer Service Specialist for a 12 months extendable contract Role. You will play a role in supporting APAC business success through ensuring great customer experience and driving initiatives that support regional needs. You will work closely with our cross-functional team as well as our global internal team to ensure smooth launches for our partners in APAC. You will also work on projects to drive awareness. In addition, you will have the opportunity to help conduct user experience research to gain insights for APAC.

Responsibilities include:

• Cultivate robust relationships with cross-functional partnership teams, and understand what they need to be successful
• Coordinate One partners onboarding and provide relevant partnerships reporting by working with cross-functional stakeholders and internal global team
• Drive project to increase awareness of product through customer care
• Deliver insights / opportunity areas in APAC through managing user experience research
• Execute day-to-day operations in relations to partnerships support

Skill/Experience/Education

• 5+ years work experience in managing partners or client relationships via sales or customer support
• Fluent in English and able to communicate with partners effectively
• Experience in subscription business and/or consumer electronics products.
• Effective leadership skills, with the ability to manage complex projects with multiple stakeholders
• Excellent problem-solving, strategic and analytical skills, with the ability to draw insights from data and manage recommended actions

Manage your job search in the right direction by applying via the links below. Alternatively, you can reach out on vramaswamy@welovesalt.com for more details. ( CEI No: R1763696 | Licence No: 07C3147 )

Salt is acting as an Employment Business in relation to this vacancy.