Business Analyst, Ecommerce, Consumer, Retail

Business Analyst, Ecommerce, Consumer, Retail

This will give you the chance to work for the UK’s number one Marketplace within this space.

This website and mobile app alone gets over 2 billion visits a year within over 15.9 billion minutes being spent on them alone!

The BA role sits within the Product Team and is responsible for helping to shape the Product strategy that underpins our consumer and customer proposition by guiding the improvement of products, processes, services and software through analysis. The role reports to the Head of Product and works closely with Product Owners, Engineering, Design, Architecture and Operations and a team of BA’s. You will be joining at a unique time in the company where you will be able to really define the BA practice, really take a lead on this department and the direction you feel Business Analysis should take.

Responsibilities

· Take an active role in the discovery of initiatives and products, working closely with Head of Product and/or Product Owners to fully understand the problem domain, identify impacts on existing areas and help to shape the potential solution

· Create an enjoyable experience for consumers visiting the website or the mobile app, creating a unique customer experience, thinking outside the box as to what else could be offered to customers to keep them engaged and know here they are on the consumer lifecycle

· Critically evaluating information gathered from multiple sources to highlight any impacts to systems or business processes and distinguishing user requests from underlying true needs and problems worth solving

· Identify process changes that may be required elsewhere within the business as a result of a new implementation, and is able to communicate changes to the affected business areas

· Work with engineers, designers and technical architects to understand technology limitations, user needs and development options

· Assist with requirements definition across your product/initiatives and bridging the technical-commercial divide by translating requirements into stories

· Support Product Owners in defining the scope of the project and ensuring scope meets the product vision

· Support teams to ensure that user stories are complete, clear, concise and comprehensible and all supporting documentation is linked, and dependencies specified

Ideal Candidate

· part of a development team, working directly with software developers and product owners, bridging the technical commercial divide by translating commercial requirements into agile stories and communicating relevant technical aspects to stake-holders

· Is familiar with different types of databases and other data-accessing interfaces such as SQL etc

· Can interpret and extract meaning from large and complicated datasets using tools such as Excel

· Understands agile methodology and how to apply the agile mind set to all aspects of their work.

· Has a passion for business analysis, tools, ways of working perhaps would want to lead a committee to say how it should be done in organisations

· A leader, or passion to lead a team one day