Digital Experience Manager or Senior Digital Product Manager

Greater London Permanent Benefits + Bonus

Senior Digital Experience Manager or Senior Digital Product Manager, Retail

This is a chance to one of the UK’s leading Retail High Street Brands, new but very well-known and scaling fast!

Growing their Digital teams and online channels allowing the opportunity for a Digital Experience manager or Product Manager to join a new role to take a lead on the development of their digital roadmap to upgrade their site experience and maximise growth by building new capabilities.

Responsibilities

  • Build and manage a brand new customer experience team to further develop in-house capabilities across Product, UX and Analytics
  • Translate vision into an ongoing product strategy to prioritise, evaluate and measure performance against
  • Oversee site development and issue management; leading key projects and initiatives
  • Ownership of user experience on site; performance tagging and optimisation
  • Work hand in hand between commercial and technical teams
  • Oversee UAT/QA and sign off to deliver thoroughly tested solutions
  • Manage relationships with external development partners
  • Build an understanding of our technology stack, capabilities and future opportunities
  • Define metrics, objectives and key results to guide and measure the product strategy
  • Drive customer research and lead AB testing strategy to inform product requirements
  • Engage new partners to innovate across all aspects of the digital experience and drive trials across new solutions to build into our future vision

Ideal experience

  • Someone with proven experience of digital product management, solutions driven and determined to get things done
  • Knowledge of the project lifecycle and experience of project development methodologies including Agile and Waterfall
  • Someone with strong knowledge of eCommerce platforms and functionality, ideally with experience of SFCC or Big Commerce
  • Someone who is customer obsessed and data-driven, basing decisions on facts rather than opinion; an active user of Google Analytics

Job Information

Job Reference: JO-2107-244743
Salary: Benefits + Bonus
Salary per: annum
Job Duration:
Job Start Date: ASAP
Job Industries: Product Management
Job Locations: Greater London
Job Types: Permanent
Job Skills: Agile, Digital, E-Commerce, Ecommerce, expreince manager, html, Jira, product manager, project, Retail, roadmap, Senior Digital Experience Manager or Senior Digital Product Manager, Shopping, Trello, Web

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