Change Delivery Business Analyst

This role is located within the GIS Change Delivery team. The GIS Change Delivery function is responsible for the definition and management of Projects, Programmes and the overall GIS Portfolio of change delivery, and the definition of standard practices, methodologies, and tools to ensure well managed delivery of change.

Taking responsibility for understanding demand requirements, collecting data, delivering analysis and problem resolution. Working with the Architect to understand high-level requirements to enable production of the high-level design. Identifying evaluating and recommending options, implementing if required. Collaborating with and facilitating stakeholder groups and providing challenge where appropriate to ensure that proposed solutions are properly understood and appropriately exploited to deliver the expected outcomes.

Main accountabilities

• Providing pre-project analysis, supporting Business Case development, and outlining options to enable effective decision making and authorisations.
• Facilitation of demand led business meetings and working with Business Partners to understand the problem statement, undertaking contextual analysis, to ensure that Strategic Business Units (SBU) achieve business benefits.
• Supporting the Benefit planning and Realisation process
• Analysis of GIS contracts, supporting renegotiation

Collects and maintains data in a consistent form, providing an evidence base to meet and enforce programme governance standards and inform assurance reporting to senior management. Maintains quality documents such as the requirements traceability matrix, to ensure business demands are met and key decisions are captured.

Takes responsibility for investigative work to determine requirements and specify effective business processes, through improvements in information systems, data management, practices, procedures, organisation and equipment.

Elicits requirements using a range of techniques as appropriate such as interviews, focus groups, surveys, site visits, task and workflow analysis. Translates business needs into requirements (functional and non-functional) and communicates these requirements to developers in an agreed format such as business process maps and Use Cases or User Stories.

Evaluate the technical feasibility of the business unit’s requests during requirements gathering, making high-level evaluations, asking the right questions to clarify technical constraints.

Explores various options and risks within technology projects, utilising a high-level of business awareness. Recommends solutions taking into consideration capability, cost/benefit analysis, and strategic direction.

Works with minimal supervision, planning, prioritising and managing time effectively across multiple projects. Work proactively, communicating and collaborating with internal and external stakeholders appraising options. Outstanding relationship and communication skills, comfortable at all levels of the organisation. Contributes to the continuous improvement of the BA team processes and practices.

Supports Business Partners throughout the demand process. Taking responsibility for understanding demand requirements, collecting data, delivering analysis and problem resolution. Working with the Architect to understand high-level requirements to enable production of the high-level design. Identifying evaluating and recommending options, implementing if required. Collaborating with and facilitating stakeholder groups and providing challenge where appropriate to ensure that proposed solutions are properly understood and appropriately exploited to deliver the expected outcome

Essential experience

• 5 years + commercial experience working as a Bushiness Analyst
• Experience working on technology ,business and service change projects and programmes
• Producing Analysis documents -Experience providing clear and concise documents including:
• Business Cases
• Functional and Non-functional requirements in User Story and other formats
• Feasibility studies and ‘as-is / to-be’ analysis, considering existing IT architecture
• Business Process modelling using BPMN and other techniques
• Strong in KPI,SLA management
• Strong governance experience
• Experience working in transition’s from in house to outsourced models highly desirable