Digital Project Manager, Implementation, SaaS, Marketing

Digital Project Manager, Implementation Consultant, SaaS, Marketing

This is your chance to join one of the worlds leading enterprise content marketing organisations. Creating software that completely transforms how marketing teams work a must have product that will change how organisations work. With offices around the globe, an impressive diverse workforce and an amazing client base and already winner of numerous awards for best place to work

Project Manager – Responsibilities

• Serve as onboarding and platform expert for their platform providing consultative guidance to new, and some existing, customers around how to best leverage the platform.
• Manage the onboarding and implementation projects for new enterprise customers from post-signature project kickoff through the discovery, design, configuration, testing and enablement phases representing the first 60-120 days of their product experience.
• Deliver and manage onboarding projects such that they are completed on time, on budget and within scope.
• Facilitate and deliver business process discovery and design workshops to inform the successful configuration and delivery of the platform.
• Capture and analyze customer business and product requirements and in order to design and configure the appropriate solution through the platform to drive long term adoption.
• Configure our clients proprietary software platform to support for customers’s business objectives.
• Facilitate and deliver in-person and/or remote user training in accordance with designated service offerings.
• Work closely with other professional services consultants and program managers on large-scale global deployment efforts.
• Work closely with Product Teams to maintain an in-depth understanding of the technology and its application to customer needs.
• Responsible for channeling product feedback, both defects and enhancement requests, to the Product, Engineering and R&D Teams.
• Collaborates with Technical and Product Teams to deploy new features and functionality during implementation or as part of designated services offerings.

Project Manager – Requirements

• At least 3 years experience in deploying SaaS and/or marketing technology
• At least 2 years experience as the customer-facing lead or project manager of SaaS and/or technology deployments
• Foundational understanding of the channels and technologies that support content marketing (social, amplification, marketing automation, CMS)

This is a seriously cool Organisation that is making waves in this industry that is really looking for passionate energetic and driven people to join their vision offering unlimited Vacation days and flexible working hours with great career progression and the chance to work with some seriously impressive people

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