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IT Asset & Configuration Manager (Processes and Services oriented, ITIL, ServiceNow) – Banking – Brussels
Duration: 6-12 months
Daily Rate: Flexible
This role is remotely based until the end of 2021 due to covid. Will need to be onite in Brussels in 2022
The SACM (Service Asset & Configuration Management) squad, part of Production Tribe in the banking Group Technology Service Division, is responsible to deliver services in the field of Asset and Configuration Management.
The team is owner of the Asset and Configuration Management processes and CMDB data governance ; It acts to make the bank CMDB, based on ServiceNow platform, the main information reference for all IT services.
Your Part of the deal
Implementation of IT Asset and Configuration management Governance and Processes are amongst key objectives of the bank.
We have recently migrated to ServiceNow as supporting platform for the CMDB. The goal is now to implement all the means to ensure data quality in term of completeness and accuracy and enforce the CMDB become the single source of truth for all IT processes.
This goes on one side through the setup of proper Governance and Processes and on another side through the implementation of the technical means for data collection and integration. In parallel, controls and KPI must be developed and implemented to make visible the CMDB quality level and enforce remediation actions.
As It Asset and Configuration Manager, you ‘ll participate to the Process definition, documentation and implementation. You’ll engage with CMDB Customers and Data Providers to setup data Sharing agreement and define associated KPI to ensure data quality.
The team being constituted of different areas, you’ll mainly evolve in the Process and Governance Domain of the team, considering nevertheless the other matters the team is responsible for (Operation, engineering, etc …).
Mandtory skills / experience:
Skills / experience consdisidered as a plus:
Please do send across to me the most up to date copy of your CV to firstname.lastname@example.org