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Knowledge Management Expert (COBIT) – Banking – IT Infrastructure, Process definition, Transformation – Brussels
Duration: 6 month contract
Context and environment:
My client is a global Belgium-based provider of Financial Market Infrastructure (FMI) services, specializing in the settlement of domestic and cross-border securities transactions as well as safekeeping investments.
The Technology Strategy, organized around 8 structural transformation pillars, is built to enable the Business Strategy:
The Technology Management Services Division (TMS), as transversal IT division, is a key contributor to the Tech transformation activities. As part of this Transformation TMS wants to introduce a formal Knowledge Management process in IT, as per the industry recognised COBIT standards. Knowledge management process ownership situates in the People & Communication team in TMS.
Role description:
Reporting to the Head of People & Communication you will be responsible for introducing a formal Knowledge Management process in IT, as per the industry recognised COBIT standards.
The aim of the process is to ensure all involved staff has access to relevant, current, validated and reliable information.
The purpose is to be able to
To start with, you will be in charge of defining the KM process end -to-end proposal and document it, following the COBIT methodology. This includes :
Once the proposal is approved by Management you will ensure the roll-out of the KM process, as well as the set-up and follow-up/steer of a KM community. You will actively engage with this KM community to foster collaboration and knowledge sharing, whenever you see gaps.
The KM community will :
Qualifications
Skills required : as KM expert you bring :
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