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Programme Manager, PMM, Content, Insights, Messenger, WhatsApp, Chat
An award-winning organisation currently voted as one of Americas best start-ups (Fast-growth Series A marketing automation) Already working with over 1 million organisations across nearly 200 countries! Their goal to disrupt an industry within email marketing that is already work over €45 bullion by bringing a suite of innovative messenger products.
The Senior Product Program/Project manager for the Product Marketing, Content and Insights teams will be responsible for creating systems and process which enable the Product and Marketing teams to run effectively and produce engaging and meaningful customer focused initiatives for their customers.
· Lead development of a request ticketing process for Consumer Insight projects.
· Work with Marketing, Product, Content and Engineering leads to establishing processes to achieve our collective goals, identify areas to improve collaboration and aid in resourcing and roadmap planning.
· Provide project status information on a regular basis by tracking, monitoring and communicating progress against project plans and requirements.
· Identify problems and project risks, troubleshoot, and recommend ways to correct problems as needed.
· Develop presentations, dashboards, reports and other team and leadership level project communications and documentation.
· Supervise the Content Team in overseeing the complete creative production
· process for all content creation from concept to launch
· 4+ years experience as a project manager or program manager, working closely with Product Marketing, Marketing, Consumer Insights teams including lifecycle and product marketing, user acquisition and brand.
· Deep understanding of consumer insights, data collection, reporting and list organization is a must.
· Previous experience working with Creative/Content teams and Consumer insights teams is a must
This is a highly successful and progressive organisation that offers good clear career progression with a fantastic team and management to learn from
Keywords: Integrated, Digital, mobile responsive, E-commerce, Website, Development, Agile, Scrum, HTML, Digital Transformation, Marketing, Production, CMS, Global, ChatBots, Marketing, Automation, Chat Bots, marketing automation, Start-up, Series A