IT Capacity and Performance Manager

IT Capacity and Performance Manager / Mainframe Domain – Banking Client – Brussels

Rate: €600 – €700 per day

Duration: 1 year Freelance Contract

Job Description

The Capacity Management team is part of the Production Tribe in the Group Technology Service Division. The team is currently organized around 3 main domains: One domain is responsible for the Mainframe and HPE Non-Stop technologies, another domain is specialized in the Distributed technologies and the third domain is supporting Business and Service Capacity Management.

The team is responsible for a full set of activities covering both Capacity and Performance aspects. It produces the “capacity plan” on a yearly basis and performs monthly follow ups; it collects the demand and forecasts the need in term of IT infrastructure; it handles capacity and performance operations to prevent Capacity and/or Performance incidents. All of this is done keeping in mind the cost impact (hardware and software) of IT infrastructure evolution.

The team is also involved in various projects, ensuring that an application is rightly sized and well-tuned before going in production. Via the projects, capacity indicators are selected to report on resource usage, quality of services and Business volumes evolution. Based on this, the team develops models to correlate resource consumption with volumes changes and quality of service.

You will work as an “IT Capacity Manager” in the Mainframe Technologies Domain. This domain is responsible for the capacity and performance management processes covering the IBM Mainframe and HPE Non-Stop infrastructure and the associated Storage technology.

Your main responsibilities will encompass the following activities:

• Capacity operations & Capacity Planning :
• Daily monitoring of the capacity and performance of the Mainframe platforms (IBM mainframe, HPE Non-stop).
• Identification and Investigation of capacity and performance issues / problems
• Report in a comprehensive manner and propose mitigating actions to the Engineering teams.
• Perform ad-hoc capacity and performance analysis, make recommendation and produce associated reports
• Capacity Planning of the covered domains and delivery of the Yearly Capacity Plan, Monthly Capacity Reports, and Services assessment.
• Performance Engineering:
• Participation to Projects, collect and validate the demand, assess the feasibility of the proposed solution and make recommendations on the Design and Sizing based on Business requirements.
• Participate in Performance testing, analyse the performance data, propose changes to optimize resource usage and performance, make recommendation and produce the Performance and Capacity Test Report.
• Build capacity models to correlate Business Volumes with Resource utilization and Service levels.

These activities are done based on the team standard monitoring and reporting capacity and performance tools (EPV and SSRS).

Whenever needed, you’ll have to setup a data collection with automated reporting (for the team and the customer) to enable efficient data analysis.

Technical skills

Core skills

• High level Knowledge of capacity management and performance engineering processes (including forecasting techniques)
• High level knowledge of the IBM Mainframe Technical domain

Secondary skills

• Other Mainframe skills (WLM, RMF, DB2, MQ, CICS, CA7, ISPF, , PL1, COBOL etc)
• Good level of expertise in Excel.
• Knowledge of SQL, SSRS (reporting tools) and BI reporting Tooling
• Good understanding of the clients Core Business and Services Soft skills
• ITIL V4
• HP NonStop knowledge is a nice to have

Please do send across to me the most up to date CV to eobiechefu@welovesalt.com