Lead Business Systems Analyst

Role Purpose:

• Lead ERP (D365 F&O) technical functional expertise
• This role requires strong communication internally and externally and needs to be able to work at a Strategic level as well as have hands on Tactical and Operational skills to define work and trouble shoot / resolve issues in an effective way.
• Our longer-term intention is to evolve this role to a Solution Architect but initially it will require hands on work.
• The role also includes coaching / mentoring other Business Systems Analysts.
• Strong practical experience of D365 F&O in a retail environment is highly desirable.
• Strong knowledge of retail, inventory order management, warehouse and logistics areas of D365 F&O required, additional financial domain knowledge preferred.

Key Responsibilities:

• Close engagement with Microsoft and D365 F&O support partners to maximise relationship
• Staying aware of Microsoft’s roadmap and related roadmaps to contribute to impact assessment of D365 environments and mitigate the risk of functionalities breaking.
• Working with the Business Teams to understand opportunities / requirements, develop user stories in DevOps (or ITSM) and define product backlog
• Inspiring the business through demonstrations of the possibilities of D365 F&O and its wider capabilities / integration to meet needs and strategic ambitions
• Maximising the use of D365 F&O partnerships and take a configuration first approach within the system vs overly customised. Striving for a vanilla solution wherever possible.
• Supporting the teams with regression testing of solution, UAT, and training. Debugging bugs. Developing functional designs, test plans and scripts where applicable.
• Identifying opportunities to simplify existing workflows, batch jobs solutions using in-house tools (e.g. Power Platform) accessible to us removing the dependency / reliance on our third-party suppliers
• Driving innovation such a building, customising and configuring the system as well as utilising for example Power Platform into your POC solutions

Essential commercial experience

• Strong practical experience of D365 F&O in a retail environment is highly desirable.
• Strong knowledge of retail, inventory order management, warehouse and logistics areas of D365 F&O required, additional financial domain knowledge preferred.
• Line management.
• 3rd party management.
• Budget management.