Service Desk Analyst

Testing & Quality Assurance Jobs

Europe Contract / 6 month rolling

Global leading Client is currently recruiting for a Service Desk Analyst based in Brussels that has experience 1st and 2nd line support (Helpdesk/ Desktop support. Based in Brussels paying up to 300 Euro’s per day – 6 month rolling contract.

Essential skills and experience for the Service Desk Analyst – 1st line support, 2nd line support – Active Director, Windows, MS Office Suite, Exchange, ITSM ticketing

  • Clients: Windows 10, Windows7, Windows Vista, Windows XP,
  • Knowledge of Active Directory, Exchange
  • ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
  • User account creation for Active Directory, Exchange Mailboxes, Distribution lists
  • Remote desktop connectivity applications like SCCM, Bomgar, WebEx, Live Meeting, and Windows Native tools
  • MS Office Suite (XP, 2003, 2007): MS-Word, MS Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
  • Internet browsers (e.g. Explorer, Chrome, Firefox),
  • VPN and remote dial-in users
  • Support for laptop, desktops, and printers
  • Technical helpdesk or technical call center experience is necessary.
  • Disciplined, systematic problem solving skills required.
  • Hands-on work experience with the following:

Package for the for the Service Desk Analyst – 1st line support, 2nd line support – Active Director, Windows, MS Office Suite, Exchange, ITSM ticketing

  • 6 month rolling contract paying up to 300 Euro’s per day

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Job Reference: SDAnalyst

Salary:

Salary per: Day

Job Duration: 6 month rolling

Job Start Date:

Job Type:

Job Location:

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